{"domain":"chatwithhal.com","name":"HAL","url":"https://inite.ai/en/atlas/chatwithhal.com","site":"https://chatwithhal.com","summary":"Handles customer chat and email in a shared inbox linked to a CRM, with an AI agent answering from help articles.","forWhom":"Small teams looking after customers through chat, email, CRM and bookings","useCases":["answer customer questions from your help content","book client appointments straight into your CRM","have AI draft replies to customer conversations"],"categories":["support"],"pricing":{"model":"freemium","freeTier":true,"startsAt":{"amount":29,"currency":"EUR","per":"month","billed":"monthly"},"page":"https://chatwithhal.com/pricing.html","readOn":"2026-10-31"},"priceMoves":[],"interfaces":{"readOn":"2026-10-30","apiDocs":"https://chatwithhal.com/docs/api.html","openapi":null,"mcp":[{"name":"com.chatwithhal/mcp","tie":"namespace","registered":true,"remotes":["https://api.chatwithhal.com/mcp"],"packages":[],"probe":{"state":"open","checkedOn":"2026-10-30","toolCount":134,"tools":["list_projects","list_conversations","get_conversation","get_conversation_image","set_typing","reply_to_conversation","update_conversation","generate_ai_response_suggestion","list_article_groups","create_article_group","update_article_group","list_articles","find_relevant_articles","get_article","create_article","update_article","list_contacts","get_contact","create_contact","update_contact","list_crm_stages","list_companies","list_companies_by_stage","get_company","link_contact_to_company","create_company","update_company","merge_companies","list_deals","get_deal_pipeline","get_deal","create_deal","update_deal","set_deal_contact","remove_deal_contact","delete_deal","get_email_capabilities_overview","list_email_templates","get_email_template","create_email_template","update_email_template","delete_email_template","preview_email_template","validate_email_template","send_test_email_template","send_test_email_campaign","list_email_suppressions","suppress_email_recipient","unsuppress_email_recipient","get_email_unsubscribe_status","list_email_campaigns","get_email_campaign","list_event_names","list_custom_properties","create_email_campaign","update_email_campaign","enable_email_campaign","disable_email_campaign","delete_email_campaign","list_email_campaign_runs"],"serverName":"@chatwithhal/mcp"}}],"mcpServerCard":null,"status":null},"mcpMeasured":{"server":"https://api.chatwithhal.com/mcp","checkedSince":"2026-10-30","dailyChecks":3,"uptimePercent":null,"medianMs":372,"signIn":"none","clientRegistration":null,"tools":134,"contextTokens":74708,"definitionsGrade":"B","definitionsScore":75,"typedResults":0,"failingChecks":{"description":6,"params_described":58,"annotations":134},"warnings":{"open_writes":["set_typing","update_conversation","create_article_group","update_article_group","create_article"]},"coverage":{"share":0.67,"cases":[{"useCase":"answer customer questions from your help content","verdict":"covered","firstTool":null,"checks":null},{"useCase":"book client appointments straight into your CRM","verdict":"not_covered","firstTool":null,"checks":null},{"useCase":"have AI draft replies to customer conversations","verdict":"covered","firstTool":"list_conversations","checks":null}]},"adoption":{"npmWeekly":null,"pypiWeekly":null,"githubStars":null},"score":null,"advice":{"verdict":"unproven","why":["its tools do \"answer customer questions from your help content\", \"have AI draft replies to customer conversations\", but not \"book client appointments straight into your CRM\"","checked on 3 of the 7 days it takes to judge reliability"],"how":["for \"have AI draft replies to customer conversations\", the likely first call is list_conversations","set_typing, update_conversation, create_article_group, update_article_group, create_article change data without a sign-in: anyone with the URL can call them","its definitions take about 74708 tokens of context: enable only the tools the task needs","parameters are untyped or undescribed in 58 of 134 tools: check arguments before calling"]},"method":"https://inite.ai/en/atlas/mcp/report"},"connect":{"order":["mcp","apiDocs","llmsTxt"],"mcp":[{"name":"com.chatwithhal/mcp","url":"https://api.chatwithhal.com/mcp","answers":"open","checkedOn":"2026-10-30","weakTie":false,"registry":"https://registry.modelcontextprotocol.io/v0/servers?search=com.chatwithhal%2Fmcp","config":{"mcpServers":{"chatwithhal":{"url":"https://api.chatwithhal.com/mcp"}}},"install":{"transport":"http","claudeCode":"claude mcp add --transport http chatwithhal https://api.chatwithhal.com/mcp","cursor":"cursor://anysphere.cursor-deeplink/mcp/install?name=chatwithhal&config=eyJ1cmwiOiJodHRwczovL2FwaS5jaGF0d2l0aGhhbC5jb20vbWNwIn0%3D","vscode":"vscode:mcp/install?%7B%22name%22%3A%22chatwithhal%22%2C%22type%22%3A%22http%22%2C%22url%22%3A%22https%3A%2F%2Fapi.chatwithhal.com%2Fmcp%22%7D","connector":{"url":"https://api.chatwithhal.com/mcp","note":"Add it as a custom connector in the client’s settings; the client opens the sign-in itself when the server asks for one."}}}],"openapi":null,"apiDocs":"https://chatwithhal.com/docs/api.html","llmsTxt":"https://chatwithhal.com/llms.txt","status":null,"readOn":"2026-10-30"},"trust":{"readOn":"2026-10-30","certifications":["gdpr"],"training":{"stance":"no","about":"vendor","quote":"Your content is not used to train AI models.","url":"https://chatwithhal.com/privacy.html"}},"used":null,"alive":100,"traits":{"buyer":"small-team","deployment":"saas-only","developerFocus":false,"readAt":"2026-10-31"},"verifiedPlans":null,"fromVendor":null}