# IrisAgent (irisagent.com)

Resolves customer chat and email tickets with AI agents and scores support conversations for quality inside Zendesk, Salesforce and other helpdesks.

- Atlas card: https://inite.ai/en/atlas/irisagent.com
- Site: https://irisagent.com
- For: Support teams using Zendesk, Intercom, Salesforce or HubSpot who want AI on their existing helpdesk
- Categories: support
- Use not measured/100 · alive 100/100

## Used for

- Answer customer chats and emails automatically with grounded replies
- Suggest answers to human agents inside the helpdesk
- Score AI and human support conversations for quality

## Price

- from 500 USD/month, free plan (read 2026-10-22 on https://irisagent.com/pricing/)

## For developers

- MCP server: com.irisagent/support-analyst (namespace; auth on 2026-10-22)
- Status page: https://status.irisagent.com
- Read 2026-10-22

## MCP server, measured daily

Server: https://mcp.irisagent.com/mcp, checked every day since 2026-10-22 (6 checks).

- Answered: measuring, 6 daily checks so far
- Median first answer: 180 ms
- Sign-in: OAuth (the client signs the user in)
- Method: https://inite.ai/en/atlas/mcp/report

## Your data

- Certifications stated: soc2, hipaa, gdpr, pci, ccpa
- Training on your data: no (https://irisagent.com/security)
- Read 2026-10-22

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Source: INITE Atlas, https://inite.ai/en/atlas/irisagent.com. JSON: https://inite.ai/api/atlas/irisagent.com. MCP: https://inite.ai/api/mcp (atlas_lookup).