# Melonhelp (melonhelp.com)

Help desk that gathers customer requests from email, Slack and WhatsApp into tickets that teams assign and resolve.

- Atlas card: https://inite.ai/en/atlas/melonhelp.com
- Site: https://melonhelp.com
- For: Support teams handling customer requests across email, Slack and WhatsApp
- Categories: support
- Use not measured/100 · alive 100/100

## Used for

- Centralize customer requests from email, Slack and WhatsApp
- Create tickets from a customer conversation and assign them
- Track ticket status so no request goes unanswered

## Price

- from 29 USD/month, no free plan (read 2026-10-29 on https://melonhelp.com/pricing)

## For developers

- MCP server: com.melonhelp/agents (namespace; auth on 2026-10-29)
- MCP server: com.melonhelp/feedback (namespace; auth on 2026-10-29)
- MCP server: com.melonhelp/tasks (namespace; auth on 2026-10-29)
- MCP server: com.melonhelp/tickets (namespace)
- Read 2026-10-29

## MCP server, measured daily

Server: https://agents.melonhelp.com/mcp, checked every day since 2026-10-29 (4 checks).

- Answered: measuring, 4 daily checks so far
- Median first answer: 90 ms
- Sign-in: OAuth (the client signs the user in)
- Method: https://inite.ai/en/atlas/mcp/report

## Your data

- Certifications stated: soc2, iso27001, iso42001
- Read 2026-10-29

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Source: INITE Atlas, https://inite.ai/en/atlas/melonhelp.com. JSON: https://inite.ai/api/atlas/melonhelp.com. MCP: https://inite.ai/api/mcp (atlas_lookup).