# Qualiteam.ai (qualiteam.ai)

Evaluates customer service conversations against custom criteria and provides agent performance analytics.

- Atlas card: https://inite.ai/en/atlas/qualiteam.ai
- Site: https://qualiteam.ai
- For: Support teams evaluating customer service conversations at scale
- Categories: support
- Use 15/100 · alive 100/100

## Used for

- track agent performance across multiple communication criteria
- create custom evaluation workflows for specific support scenarios

## Price

- from 0.05 USD/usage, free plan (read 2026-09-25 on https://qualiteam.ai/pricing)

## For developers

None found.
- Read 2026-10-11

## Your data

- Certifications stated: gdpr, soc2, csa_star
- Training on your data: no (https://qualiteam.ai/privacy-policy)
- Read 2026-10-10

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Source: INITE Atlas, https://inite.ai/en/atlas/qualiteam.ai. JSON: https://inite.ai/api/atlas/qualiteam.ai. MCP: https://inite.ai/api/mcp (atlas_lookup).