# 18 Cores (18cores.com)

Tracks customer support tickets, sales opportunities, projects and bugs in customisable workspaces, with an MCP connection that lets AI apps read and update records.

- Atlas card: https://inite.ai/en/atlas/18cores.com
- Site: https://18cores.com
- For: teams tracking customer support, sales, projects or bugs without spreadsheets or inboxes
- Categories: support
- Use not measured/100 · alive 100/100

## Used for

- log calls and find contacts not reached in 60 days
- triage customer support tickets by topic and status
- track bugs by area through fixed and released

## Price

- from 7 USD/user-month, free plan (read 2026-10-31 on https://18cores.com/pricing)

## For developers

- MCP server: com.18cores/tracker (namespace; auth on 2026-10-31)
- Read 2026-10-31

## MCP server, measured daily

Server: https://tracker.18cores.com/mcp, checked every day since 2026-10-31 (2 checks).

- Answered: measuring, 2 daily checks so far
- Median first answer: 262 ms
- Sign-in: OAuth (the client signs the user in)
- Method: https://inite.ai/en/atlas/mcp/report

## Your data

- Certifications stated: none
- Training on your data: no (https://18cores.com/privacy)
- Read 2026-10-31

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Source: INITE Atlas, https://inite.ai/en/atlas/18cores.com. JSON: https://inite.ai/api/atlas/18cores.com. MCP: https://inite.ai/api/mcp (atlas_lookup).