# Salesforce (salesforce.com)

Hosts a CRM where AI agents and staff read and update customer records, sales pipeline and service cases from one shared data model.

- Atlas card: https://inite.ai/en/atlas/salesforce.com
- Site: https://www.salesforce.com
- For: Sales, service, marketing and commerce teams, from small businesses to large industry customers
- Categories: sales
- Use 83/100 · alive 100/100

## Used for

- handle customer service cases in a contact center
- run self-service support through AI agents
- manage orders across online and in-store channels

## Price

- subscription, no free plan (read 2026-10-15 on https://www.salesforce.com/pricing/)

## For developers

- API docs: https://developer.salesforce.com/events
- Read 2026-10-15

## Your data

- Certifications stated: gdpr
- Read 2026-10-15

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Source: INITE Atlas, https://inite.ai/en/atlas/salesforce.com. JSON: https://inite.ai/api/atlas/salesforce.com. MCP: https://inite.ai/api/mcp (atlas_lookup).