PolyAI alternatives
Tools that do what PolyAI does, found by what they say they do rather than by shelf. Among the equally alike, the most used come first. Each line says how it differs from PolyAI.
Read 2026-10-16 · PolyAI itself: Pay per use
With a free plan or free to use: Intercom, CogniAgent, Cloudflare, Heyy AI, Chatsy, Landbot, Kommunicate.
- #1
SynthflowVoice
Builds and deploys voice AI agents that handle inbound and outbound phone calls through proprietary telephony infrastructure.
Newer, since 2023
10.9kActiveContact sales2023 - #2
IntercomSupport
Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.
Free planAlso: Analytics, Workflow automation
71.3kActiveFrom $19/user/mo2011 - #3
CogniAgentAgents
Builds conversational AI agents that handle business tasks across voice, chat, and email by reading and writing live system data.
Free planAlso: Workflow automation
885ActiveFrom $10 per use2024 - #4
CloudflareAgentsMCP · open
Runs serverless code and AI agents globally with integrated security, storage, and databases without managing infrastructure.
Free planOwn MCP server
4.9MActiveFrom $20/mo2009 - #5
Heyy AIAgents
Creates AI agents that automate customer messaging across chat, WhatsApp, Instagram and Messenger.
Free planAlso: Workflow automation
3.4kActiveFrom $49/mo - #6
ChatsyAgents
Builds and deploys AI agents that answer customer questions and escalate complex issues to humans.
Free planAlso: Chat assistant
111ActiveFrom $40/mo - #7
LandbotAgentsMCP · sign-in
Builds conversational AI agents for lead generation, customer support, and sales on websites and WhatsApp.
Free planAlso: Chat assistant
3.7kActiveFrom ≈ $36/mo2015 - #8
KommunicateSupport
Automates customer support with AI agents that recognize when to escalate to humans.
Free planAlso: Chat assistant
7.9kActiveFrom $40/mo2020 - #9
botts.aiAgents
Builds AI chat agents that handle customer and internal conversations across web, voice, and business tools.
Also: Chat assistantNewer, since 2025
54 linking domainsActiveFrom ≈ $23/mo2025 - #10
Expertise AIDeveloper tools
Deploys AI agents to handle sales conversations, customer support, and internal workflows across web, voice, and phone channels.
Also: Workflow automationNewer, since 2023
600ActiveContact sales2023
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How this list is made: the words PolyAI is described with (what it does, for whom, what it is used for) are matched against every tool in the Atlas. A tool on the same shelf, or doing the same kind of work, counts for a little more. Nothing here is paid for.