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03 /SERVICES

Automation services

Process automation engagements scoped after diagnostics. Final pricing depends on workflow count, integrations, and managed scope — agreed in a Statement of Work, not at checkout.

01 / FREE

AI Diagnostic

Free

15 min · no email required

Entry point. We map your manual operations, surface the top automation candidates, and run a back-of-envelope ROI on each.

  • Operational scan across sales, support and ops
  • Top automation candidates ranked by impact
  • Indicative ROI per workflow
  • Recommended next step — discovery or direct to build
Start Diagnostic
02 / FIXED FEE

Discovery Sprint

Scoped after Diagnostic

1–2 weeks · fixed scope

Process maps, data sources, integration plan, validated ROI model, and the implementation backlog you can act on with or without us.

  • Process maps for selected workflows
  • Data and integration inventory
  • Validated ROI model with assumptions
  • Prioritised implementation backlog
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Most engagements
03 / OUTCOME

Implementation Sprint

Scoped per workflow

2–4 weeks · production ship

We ship 1–3 production workflows on your stack, hand over documentation and dashboards, and train your team to operate them.

  • 1–3 workflows live in production
  • Monitoring and dashboards
  • Documentation and team handover
  • 30-day post-handover warranty
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04 / MONTHLY

Managed Automation

Monthly retainer

Per-workflow SLA in SOW

We operate the workflows you don't want to own. Monitoring, error handling, improvements, and a single point of contact for issues.

  • Monitoring and alerting per workflow
  • Error triage and remediation
  • Continuous improvements and new workflows
  • Quarterly performance review
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METHOD

How we calculate ROI

Every engagement runs the same ROI model before we ship. If a workflow does not pay back inside the agreed window, we do not build it.

01 · BASELINE

Current time per task, fully-loaded salary cost of the people running it, error rate, and response time — measured on your real data, not industry averages.

02 · AUTOMATION IMPACT

Time saved per run, reduction in error and rework cost, conversion or response-time uplift where the workflow touches revenue.

03 · PAYBACK

Implementation cost (one-off) divided by monthly operational savings. We size this in months, not vanity multipliers.

04 · DECISION

If projected payback is longer than the window we agreed, the workflow does not enter the build backlog. Diagnostics that fail this test stay in the report — they do not become invoices.

Baselines and targets are validated with your team before implementation. Numbers shown elsewhere on the site are historical ranges across past engagements, not guarantees.