Zendesk
No description yet. We write these ourselves, one line each, and a row waits rather than repeating the vendor's own copy.
Zendesk, Inc. is an American company that provides software-as-a-service (SaaS) products related to customer support, sales, and other customer communications.First sentence of the English Wikipedia article
74/100
- Entity25/25
- Machine-readable8.8/35
- Retrieval access20/20
- Footprint20/20
- Zendesk74
- Support medianof 37 rated61
- Atlas medianof 537 rated61
The homepage did not answer when swept. robots.txt and llms.txt live at their own addresses and were still read.
- Retrieval botsopenverify
Whether the bots that decide citations are let in. Training bots are a separate list and are not counted here.
- llms.txtnoverify
A plain-text index at /llms.txt. Optional; read by some tools.
- Organization schemanot read
schema.org Organization markup on the homepage, which is what a resolver reads a company's name and links from.
- Wikidata itemQ15401349Wikipedia article
Matched on the official website, never on the name. The substrate under the knowledge graph an engine resolves names against.
- Server-rendered wordsnot read
What a reader without JavaScript receives from the homepage.
- Identity score25/100swept
The analyzer's crawl-only section, 0-100: identity files, schema, crawler policy, sitemap. Not the analyzer score.
- Founded2007P571
- HeadquartersSan FranciscoP159
- Employees3,830P1128 · as of 2020
- Industrysoftware industryP452
25/100
identity score
Not measured with the analyzer.
The full run asks four engines about this company by name. It runs on request, not on a schedule.
What is Zendesk?
Zendesk is listed in the INITE Atlas under Support. We write each line ourselves and have not written this one yet.
What is Zendesk's Atlas Readiness?
74 of 100 on 2026-09-16, computed from four parts — entity, machine-readable, retrieval access, footprint — all four parts read. It places #10 of 37 rated Support tools.
Does Zendesk let AI retrieval bots in?
Yes. On 2026-09-16, robots.txt at zendesk.com disallowed none of the retrieval crawlers we check.
Does Zendesk publish an llms.txt?
No: there was no /llms.txt at zendesk.com on 2026-09-16.
Is Zendesk a Wikidata entity?
Yes: Q15401349, matched on its official website.
How to read a row
- swept
- Read by a crawler: HTTP and parsing, no model call. Every row, every week.
- measured
- The full analyzer run, asked of four engines. Shown only where the company agreed to show it.
Can a retrieval engine find, resolve and quote this site? Four parts, each read by the sweep, each shown beside the total.
Entity 25 · Machine-readable 35 · Retrieval access 20 · Footprint 20
A part that was never read is left out and the total is rescaled to what was. It is never counted as zero.