Healthcare (Private Clinic)

Patient intake: 45 min → 8 min

Implementation time: 4 weeks

Problem

Patient registration done on paper. Appointment scheduling by phone only. Doctors re-asked patient history every visit. Admin staff spent 70% of time on paperwork instead of patients.

Solution

AI handles online booking, pre-fills patient forms from history, routes to correct specialist, sends reminders. Doctors see a pre-briefing before each appointment.

Delivered on the INITE Protocol: diagnose, stabilize, measure, simplify, deploy, hand over.

Results

▸Patient intake: from 45 minutes to 8 minutes
▸No-show rate dropped by 40%
▸Admin paperwork reduced by 75%
▸Patient satisfaction scores up 35%

Project details changed for confidentiality. Numbers are real. Ready to provide client contacts for verification.

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