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Tools & integrations, read from an operations desk

Everything we have published under Tools & integrations, read from an operations desk: what it changes for a B2B company of 10-200 people.

  1. Latest

    Google Adds AI Features to Ads and Analytics Dashboards

    Google announced new AI tools embedded in Google Ads and Analytics, designed to automate campaign creation, bidding, and performance reporting. For B2B operators, this matters less as a marketing story and more as a reminder that ad-platform data is increasingly shaped by opaque AI decisions that ops and revenue teams should audit before trusting blindly.

    What changes for operators — For a 10-200 person B2B company, this update mostly touches marketing spend rather than sales, support or internal ops workflows — so the direct impact on process automation is limited. The one thing worth flagging to whoever owns the marketing budget: as Google Ads and Analytics push more AI-driven bidding, targeting and reporting, the attribution data feeding your CRM and revenue dashboards will increasingly reflect Google's automated assumptions rather than raw, auditable inputs. If your sales-ops stack pulls lead-source or conversion data from these tools to trigger follow-ups or score leads, it's worth checking whether the new AI layer changes how that data is labeled or aggregated before it flows downstream.

  1. Google Adds AI-Powered "Canvas" View to Sheets for Building Dashboards Without Formulas

    For a 10-200 person B2B company, this is meaningful mostly because of where it lives, not because of what it does — most operators are already tracking pipeline, ticket volume, and headcount utilization in some Sheet that a founder or ops lead built and nobody else fully understands. Sheets canvas lowers the cost of getting a usable view out of that data without waiting on someone who knows VLOOKUP or Apps Script, which is useful for a quick sanity check on a Tuesday. It is not a substitute for a real reporting layer: if your sales, support, and ops data lives in three different systems (CRM, helpdesk, spreadsheet), a nicer view on the spreadsheet piece alone won't tell you whether a rep's pipeline number matches what support tickets say about churn risk. Treat this as a convenience upgrade for ad hoc analysis, not as validation that spreadsheets should remain your system of record — the automation opportunity is still in connecting those systems, not decorating one of them.

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