Skip to content
Decagon logo

Decagon

Builds and operates AI agents for customer support across voice, chat, and email channels.

SupportVoiceAgents
decagon.ai ↗LinkedInX
Atlas Readinesssweptswept 2026-09-15

54/100

#26 of 37 rated Support tools#384 of 537 in the Atlas
  • Entity0/25
  • Machine-readable26.3/35
  • Retrieval access17/20
  • Footprintnot read
out of 80 of 100 points — footprint not read
Against the fieldsweptreadiness, out of 100
  • Decagon54
  • Support medianof 37 rated61
  • Atlas medianof 537 rated61
What the sweep readsweptswept 2026-09-15
  • Retrieval botspartialverify

    Whether the bots that decide citations are let in. Training bots are a separate list and are not counted here.

  • llms.txtyesverify

    A plain-text index at /llms.txt. Optional; read by some tools.

  • Organization schemayes

    schema.org Organization markup on the homepage, which is what a resolver reads a company's name and links from.

  • Wikidata itemnone

    Matched on the official website, never on the name. The substrate under the knowledge graph an engine resolves names against.

  • Server-rendered words700swept

    What a reader without JavaScript receives from the homepage.

  • Identity score75/100swept

    The analyzer's crawl-only section, 0-100: identity files, schema, crawler policy, sitemap. Not the analyzer score.

Position in Supportswept32 swept

75/100

identity score

0identity score, 0-100100
47th percentile of 32 · median 80
Similar toolssweptSupport · nearest readiness

Not measured with the analyzer.

The full run asks four engines about this company by name. It runs on request, not on a schedule.

Questions this page answers
  • What is Decagon?

    Builds and operates AI agents for customer support across voice, chat, and email channels.

  • What is Decagon's Atlas Readiness?

    54 of 100 on 2026-09-15, computed from four parts — entity, machine-readable, retrieval access, footprint — out of 80 of 100 points — footprint not read. It places #26 of 37 rated Support tools.

  • Does Decagon let AI retrieval bots in?

    Partly. On 2026-09-15, decagon.ai fenced some paths from retrieval crawlers.

  • Does Decagon publish an llms.txt?

    Yes: decagon.ai/llms.txt was present on 2026-09-15.

  • Is Decagon a Wikidata entity?

    No item whose official website is decagon.ai was found on 2026-09-15.

How to read a row

swept
Read by a crawler: HTTP and parsing, no model call. Every row, every week.
measured
The full analyzer run, asked of four engines. Shown only where the company agreed to show it.

Can a retrieval engine find, resolve and quote this site? Four parts, each read by the sweep, each shown beside the total.

Entity 25 · Machine-readable 35 · Retrieval access 20 · Footprint 20

A part that was never read is left out and the total is rescaled to what was. It is never counted as zero.

Measure your own site →