Gorgias
Unifies customer support conversations across channels with AI agents that automate routine tickets and drive revenue for ecommerce brands.
51/100
- Entity0/25
- Machine-readable23.8/35
- Retrieval access17/20
- Footprintnot read
- Gorgias51
- Support medianof 37 rated61
- Atlas medianof 537 rated61
- Retrieval botspartialverify
Whether the bots that decide citations are let in. Training bots are a separate list and are not counted here.
- llms.txtyesverify
A plain-text index at /llms.txt. Optional; read by some tools.
- Organization schemayes
schema.org Organization markup on the homepage, which is what a resolver reads a company's name and links from.
- Wikidata itemnone
Matched on the official website, never on the name. The substrate under the knowledge graph an engine resolves names against.
- Server-rendered words1.1kswept
What a reader without JavaScript receives from the homepage.
- Identity score68/100swept
The analyzer's crawl-only section, 0-100: identity files, schema, crawler policy, sitemap. Not the analyzer score.
68/100
identity score
Not measured with the analyzer.
The full run asks four engines about this company by name. It runs on request, not on a schedule.
What is Gorgias?
Unifies customer support conversations across channels with AI agents that automate routine tickets and drive revenue for ecommerce brands.
What is Gorgias's Atlas Readiness?
51 of 100 on 2026-09-15, computed from four parts — entity, machine-readable, retrieval access, footprint — out of 80 of 100 points — footprint not read. It places #27 of 37 rated Support tools.
Does Gorgias let AI retrieval bots in?
Partly. On 2026-09-15, gorgias.com fenced some paths from retrieval crawlers.
Does Gorgias publish an llms.txt?
Yes: gorgias.com/llms.txt was present on 2026-09-15.
Is Gorgias a Wikidata entity?
No item whose official website is gorgias.com was found on 2026-09-15.
How to read a row
- swept
- Read by a crawler: HTTP and parsing, no model call. Every row, every week.
- measured
- The full analyzer run, asked of four engines. Shown only where the company agreed to show it.
Can a retrieval engine find, resolve and quote this site? Four parts, each read by the sweep, each shown beside the total.
Entity 25 · Machine-readable 35 · Retrieval access 20 · Footprint 20
A part that was never read is left out and the total is rescaled to what was. It is never counted as zero.