Laraue Software

Figure and bar: visits/mo, estimate · year: online since

1. #1M

   Missive

   Enables teams to collaborate on shared email inboxes, turn messages into tasks, and coordinate work without leaving email.

   120k
   Active
   From $14/user/mo
2. #2F

   Front

   Puts email, chat, SMS and social messages into shared team inboxes with assignment, internal comments, rules and SLA reporting.

   79.2k
   Active
   From $25/user/mo
   2013
3. #3I

   Intercom

   Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.

   71.3k
   Active
   From $19/user/mo
   2011
4. #4H

   Hiver AI

   Turns shared Gmail and Outlook inboxes into a helpdesk with ticket assignment, statuses, SLAs, internal notes and reporting, plus chat and voice channels.

   50.1k
   Active
   From $35/user/mo
   2011
5. #5P

   Pylon

   Turns customer messages in shared Slack and Teams channels, email and chat into support tickets, with routing, SLAs, a knowledge base and account views.

   44k
   Active
   Contact sales
6. #6H

   HelpScout AI

   Runs a shared inbox for support email, chat and social messages, with a help center, customer profiles and reporting.

   41.5k
   Active
   From $25/user/mo
   2011