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Customer Service Software For Small Business MCP server

Which MCP servers are Customer Service Software For Small Business's own, from the official registry and from asking its own domain, whether they answer, and what they offer. A program checked each of these, nobody copied them from a product page.

read 2026-10-30

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Whose server it is
  • Registry namecom.msg91.mcp/mcpverified in the MCP registry

The registry name sits under msg91.com. The registry only lets a publisher use that namespace after proving control of the domain through DNS or HTTP.

When we asked itchecked 2026-10-30
  • Stateanswerschecked 2026-10-30
  • Tools3
  • Server calls itselfviasocket-mcp
  • Server version1.0.0
  • Protocol version2025-06-18

On 2026-10-30 the server answered initialize and tools/list without a sign-in. First answer in 1121 ms.

Should an agent connect itSkip it
  • Its tools do none of the product's use cases we checked: run WhatsApp and SMS campaigns to customers; track message delivery and engagement across channels in reports.
  • Checked on 3 of the 7 days it takes to judge reliability.

Said by rules from the measurements above. The likely first call is a model's pick from the tool list; read its description before relying on it.

Measured dailydaily checks: 3, the first on 2026-10-30
  • INITE MCP scoreafter a weeka score needs 7 daily checks: 3 so far
  • What an agent can do with it0 of 2 use cases
  • Answeredmeasuring3 of the 7 daily checks it takes to print a share
  • Median first answer1057 ms
  • Space in an agent's context≈ 463 tokensthe definitions of all its tools (3), which an agent carries on every turn
  • Tool definitionsA · 100 of 100
  • Typed results0 of 3 toolsdeclared outputSchema: results come typed, read once
  • Every tool passes all six checks.

What an agent can do with it

  • not sure · send one-time passcodes for customer login verification
  • cannot · run WhatsApp and SMS campaigns to customers
  • cannot · track message delivery and engagement across channels in reports

Each of the product's use cases, put to Jev against this server's tool list: can an agent do it with these tools?

Worth a look

None of the five warning signs in these definitions.

A program checks the server once a day: initialize and tools/list, no model. Tokens are the definitions' length at about four characters a token. The grade averages six checks of every tool's name, description, schema and annotations; it says how well the tools are described, not whether they work. The score weighs what was measured and nothing else: answering (25%), doing the product's job (25%), definitions (20%), context (10%), use (10%) and how readily a client connects (10%). A part that was not measured is left out, and a hidden instruction caps the score at 40. The state of vendors' MCP servers: method and numbers →

Tools it offers3 tools · read 2026-10-30
  • search_msg91_docs

    Search the MSG91 documentation with a natural-language question. Returns the most relevant passages with their page URLs.

  • get_msg91_api_docs

    Browse the MSG91 API docs, one level at a time. Call it without arguments to get the top level: the modules and pages with a short description and the endpoints they hold. Call it with `path` set to a module's or page's link (or path) to…

  • quickstart-msg91

    Quickstart for the MSG91 API Call this to load the full instructions for this skill before doing the task.

How to connect

Add the server to your MCP client config. Claude Desktop, Cursor and most other clients read this shape:

{
  "mcpServers": {
    "msg91": {
      "type": "http",
      "url": "https://mcp.msg91.com/mcp"
    }
  }
}

Add it

Claude Code, in a terminal

claude mcp add --transport http msg91 https://mcp.msg91.com/mcp

Add to CursorAdd to VS Code

claude.ai, ChatGPT and other clients: add https://mcp.msg91.com/mcp as a custom connector in the settings.

Each line is something a program found when it went looking: the registry entry, the server's own answer, a spec that parses. A missing line means we did not find it, not that it does not exist.