not read yet
Use
- For
- Teams and indie developers running shops, SaaS apps or docs who need EU-hosted live chat support.
- Activity
- Actively maintainedrelease 4 months ago · site updated 6 days ago
- Company
- GTA GO TO AGENCY, SAS · Domain since 2026privacy policy · domain registered
- Runs as
- API
- Used for
- answer visitor questions on a shop site
- reply to support chats from one inbox across projects
- let AI agents read and answer the inbox via API
- Has an MCP server (1 in the registry)public registry →
- Publishes llms.txt, a file written for AI assistantsmuro.chat ↗
- Run byGTA GO TO AGENCY, SASprivacy policy ↗
- Certifications they stateSOC 2 Type II · ISO 27001 · HIPAA (BAA on offer) · GDPRsecurity page ↗
- Subprocessorspublishedsubprocessor list ↗
- Data processing agreementpublishedDPA ↗
These are Muro.chat's own statements, read from its pages. We did not audit them. A line that is missing was not found on the pages we read; it does not mean the practice is absent.
- MCP serverchat.muro/supportverified in the MCP registry
- Stateanswers, requires sign-inchecked 2026-10-23
- Address to connectmuro.chat/api/mcp
- MCP docsmuro.chat/tools/mcp-config-generatorthe vendor's page ↗
- Status pagelinked from the homepagemuro.chat/status ↗
This card as JSON, for your agent →
Each line is something a program found when it went looking: the registry entry, the server's own answer, a spec that parses. A missing line means we did not find it, not that it does not exist.
Figure and bar: visits/mo, estimate · year: online since
- #1
Front
Puts email, chat, SMS and social messages into shared team inboxes with assignment, internal comments, rules and SLA reporting.
79.2kActiveFrom $25/user/mo2013 - #2
Intercom
Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.
71.3kActiveFrom $19/user/mo2011 - #3
Wize AI Agent
Handles customer conversations across channels using AI agents, live chat, chatbots, and ticketing.
51.3kActiveFrom $14.99/mo2016 - #4
Hiver AI
Turns shared Gmail and Outlook inboxes into a helpdesk with ticket assignment, statuses, SLAs, internal notes and reporting, plus chat and voice channels.
50.1kActiveFrom $35/user/mo2011 - #5
HelpScout AI
Runs a shared inbox for support email, chat and social messages, with a help center, customer profiles and reporting.
41.5kActiveFrom $25/user/mo2011 - #6
Respond.io
Unifies customer conversations from WhatsApp, Instagram, Facebook, and TikTok in a shared inbox with AI agents.
30.5kActiveFrom $25/mo2017
Not it? Say what you need
betaThree tools from the Atlas for the job you describe, each with what fits and what does not.
No notes yet. What do you use Muro.chat for?
Sign in to leave a noteWhat is Muro.chat?
Runs a website live chat widget and shared inbox where operators reply to visitors, with EU-hosted data. It is listed in the Atlas under Support and made by GTA GO TO AGENCY, SAS.
Who is Muro.chat for?
Teams and indie developers running shops, SaaS apps or docs who need EU-hosted live chat support.
How much does Muro.chat cost?
Paid plans start at $19/mo, per Muro.chat's pricing page on 2026-10-23.
Is Muro.chat free?
No. Its pricing page showed no free plan on 2026-10-23.
Do people use Muro.chat?
Little sign of use.
Is Muro.chat still maintained?
Actively maintained: release 4 months ago · site updated 6 days ago.
Who owns Muro.chat?
Muro.chat is run by GTA GO TO AGENCY, SAS, per its privacy policy (2026-10-23).
Is Muro.chat safe?
We do not audit vendors. What Muro.chat publishes, read 2026-10-23: SOC 2 Type II, ISO 27001, HIPAA, GDPR stated on its security page.
Does Muro.chat have a free trial?
Yes, a 14-day free trial, per its pricing page (2026-10-23).
How do I cancel Muro.chat?
In its own words (terms of service, 2026-10-23): “You can cancel any time from the billing page.”
Does Muro.chat give refunds?
In its own words (terms of service, 2026-10-23): “Refunds are available within 14 days of payment, no questions asked.”
Is Muro.chat HIPAA compliant?
Muro.chat states HIPAA compliance and offers a business associate agreement (BAA) on its security page (2026-10-23). We have not verified it.
What are alternatives to Muro.chat?
In Support, by use: Front, Intercom, Wize AI Agent, Hiver AI, HelpScout AI, Respond.io.
How we read a tool
No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.
- Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
- Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
- Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
- The line and the use cases are written by us from the homepage, one tool at a time, and refused when they repeat the vendor's marketing.
How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.
How we read every tool → · By INITE Atlas Desk
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