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Point11

Builds digital twins of a company's customers and tracks how AI assistants and search recommend its brand against rivals.

SupportAnalyticsEnterprise
point11.ai ↗LinkedIn
At a glanceswept 2026-10-12

≈ 62visits/mo

Little sign of use · estimate, read 2026-10-12

  • Point1162
  • #1 Zendesk5.3M
  • Support median29
For
brand and marketing teams in automotive, insurance, healthcare, legal and technology who want to win customers from AI assistants
Price
From $499/mopricing page, read 2026-10-13 ↗
Activity
Actively maintainedsite updated 6 days ago
Company
Point11, Inc. · since 2024privacy policy · per their site
AlternativesSet it up for my teamIs Point11 yours? Claim the card →
What people do with itread off point11.ai on 2026-10-13
  • see which AI assistants recommend your brand over rivals
  • test customer decisions against digital twins before launching
  • find where website visitors get stuck before they buy
The companyeach fact with its source · read 2026-10-13
Your datawhat they publish, each line with its page · read 2026-10-13

“Point11 does not train its own AI models on customer data.”

security page ↗

These are Point11's own statements, read from its pages. We did not audit them. A line that is missing was not found on the pages we read; it does not mean the practice is absent.

How a program reaches itfound, not claimed · read 2026-10-13
  • MCP serverai.point11/point11verified in the MCP registry
  • Stateanswers, requires sign-inchecked 2026-10-13
  • Address to connectpoint11.ai/api/mcp
  • API docspoint11.ai/api/referencethe vendor's page ↗

MCP server details →

Each line is something a program found when it went looking: the registry entry, the server's own answer, a spec that parses. A missing line means we did not find it, not that it does not exist.

Alternatives in Supportby use, among tools still maintained

Figure and bar: visits/mo, estimate · year: online since

All Support tools →

Questions this page answers
  • What is Point11?

    Builds digital twins of a company's customers and tracks how AI assistants and search recommend its brand against rivals. It is listed in the Atlas under Support and made by Point11, Inc.

  • Who is Point11 for?

    brand and marketing teams in automotive, insurance, healthcare, legal and technology who want to win customers from AI assistants

  • How much does Point11 cost?

    Paid plans start at $499/mo, per Point11's pricing page on 2026-10-13.

  • Is Point11 free?

    No. Its pricing page showed no free plan on 2026-10-13.

  • Do people use Point11?

    Little sign of use: ≈ 62 visits/mo · estimate, 2026-10.

  • Is Point11 still maintained?

    Actively maintained: site updated 6 days ago.

  • Who owns Point11?

    Point11 is run by Point11, Inc., per its privacy policy (2026-10-13).

  • Does Point11 train AI on your data?

    No, per its security page (2026-10-13): “Point11 does not train its own AI models on customer data.”

  • Is Point11 safe?

    We do not audit vendors. What Point11 publishes, read 2026-10-13: HIPAA stated on its security page; on training with your data, “Point11 does not train its own AI models on customer data.”.

  • How do I cancel Point11?

    In its own words (terms of service, 2026-10-13): “You may stop using the services and cancel your account at any time.”

  • Does Point11 give refunds?

    In its own words (terms of service, 2026-10-13): “Fees already invoiced are non-refundable, including when you cancel.”

  • Is Point11 HIPAA compliant?

    Point11 states HIPAA compliance on its security page (2026-10-13). We have not verified it.

  • What are alternatives to Point11?

    In Support, by use: Get Simple Chat, Shopxare, Shono, SparkGPT, Front, Intercom.

Not quite it? Describe the job

beta

Five tools from the Atlas that fit it, each judged against what you wrote.

How we read a tool

No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.

  • Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
  • Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
  • Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
  • The line and the use cases are written by us from the homepage, one tool at a time, and refused when they repeat the vendor's marketing.

How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.