Text, Inc. alternatives
Tools that do what Text, Inc. does, found by what they say they do rather than by shelf. Among the equally alike, the most used come first. Each line says how it differs from Text, Inc..
Read 2026-10-17 · Text, Inc. itself: Free plan · From $19/user/mo
With a free plan or free to use: Gorgias, YourGPT, Peach, Wize AI Agent, Kommunicate, SiteSpeakAI, Helply, Intercom.
- #1
GorgiasSupport
Unifies customer support conversations across channels with AI agents that automate routine tickets and drive revenue for ecommerce brands.
Also: Workflow automationNewer, since 2015
21kActiveFrom $40/mo2015 - #2
YourGPTSupport
Builds autonomous agents that answer support and sales queries, take actions, and escalate to humans.
Also: Workflow automation
34.1kActiveFrom $39/mo - #3
PeachSupport
Manages WhatsApp conversations with AI agents that qualify leads, answer questions, and escalate to humans when needed.
Also: Workflow automation
21ActiveFrom $69/mo - #4
Wize AI AgentSupport
Handles customer conversations across channels using AI agents, live chat, chatbots, and ticketing.
Also: Chat assistantNewer, since 2016
51.3kActiveFrom $14.99/mo2016 - #5
KommunicateSupport
Automates customer support with AI agents that recognize when to escalate to humans.
Also: Chat assistantNewer, since 2020
7.9kActiveFrom $40/mo2020 - #6
SiteSpeakAISupport
Deploys an AI agent on websites to answer customer questions, capture leads, and perform actions like booking meetings.
Also: Chat assistant
919ActiveFrom $29/mo - #7
HelplySupport
Deploys AI agents to investigate, resolve, and handle customer support tickets autonomously across channels.
Also: Workflow automation
12.5kActiveFrom $0.50 per use - #8
FreshworksSupport
Routes and resolves employee and customer support requests through automated agents and agent-assist workflows.
Also: Workflow automationMore widely used
109kActive - #9
Respond.ioSupport
Unifies customer conversations from WhatsApp, Instagram, Facebook, and TikTok in a shared inbox with AI agents.
Also: Chat assistantNewer, since 2017
30.5kActiveFrom $25/mo2017 - #10
IntercomSupport
Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.
Also: Analytics, Workflow automationMore widely used
71.3kActiveFrom $19/user/mo2011
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How this list is made: the words Text, Inc. is described with (what it does, for whom, what it is used for) are matched against every tool in the Atlas. A tool on the same shelf, or doing the same kind of work, counts for a little more. Nothing here is paid for.