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woku

Captures customer feedback from WhatsApp, email and web, detects churn risks with AI, and routes alerts to support tickets and improvement projects.

SupportAnalyticsChat assistantWorkflow automation
At a glanceswept 2026-09-17
For
Support and product teams collecting customer feedback to prevent churn
Price
From $235/yrpricing page, read 2026-09-18
Use
Emerging
Activity
Actively maintainednothing dated on the site
Company
since 2026first launch
What people do with itread off woku.app on 2026-09-18
  • capture customer feedback from WhatsApp, email, and web
  • detect churn risks with AI and create support tickets
  • analyze feedback patterns and track customer satisfaction metrics
Alternatives in Supportby use, among tools still maintained
  • ZendeskWidely usedActivity not read yet
  • Text AI Customer Service & Live ChatWidely usedActively maintained
  • FreshworksWidely usedActivity not read yet
  • IntercomHelpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.Widely usedActivity not read yet
  • FrontCoordinates customer support across teams and channels with AI assistance for complex requests.EstablishedActivity not read yet
  • Wize AI AgentHandles customer conversations across channels using AI agents, live chat, chatbots, and ticketing.EstablishedActively maintained

All Support tools →

Questions this page answers
  • What is woku?

    Captures customer feedback from WhatsApp, email and web, detects churn risks with AI, and routes alerts to support tickets and improvement projects.

  • Who is woku for?

    Support and product teams collecting customer feedback to prevent churn

  • How much does woku cost?

    Paid plans start at $235/yr, per woku's pricing page on 2026-09-18.

  • Do people use woku?

    Emerging.

  • Is woku still maintained?

    Actively maintained.

  • What are alternatives to woku?

    In Support, by use: Zendesk, Text AI Customer Service & Live Chat, Freshworks, Intercom, Front, Wize AI Agent.

How we read a tool

No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.

  • Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
  • Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
  • Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
  • The line and the use cases are written by us from the homepage, one row at a time, and refused when they repeat the vendor's marketing.

How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.