Category
Strategy
The numbers a board asks for, the compliance reality behind the ethics talk, why most transformation programmes fail, and what agentic commerce changed once the checkout hype passed.
4 articles
The AI Checkout Got Cancelled. The AI Customer Did Not.
OpenAI switched off in-chat checkout in March 2026 after five months. The protocol survived, the buying behaviour survived, and the work moved back to you.
Aug 10, 2026 · 5 min
Digital Transformation 2026: Why 70% Fail and What the Other 30% Do Differently
Most digital transformation programs are PowerPoint exercises that burn budget. The 30% that work share five concrete patterns. A practitioner field guide.
Oct 8, 2025 · 6 min
Responsible AI in 2026: The Compliance Reality Behind the Ethics Talk
AI ethics in 2026 is mostly compliance. EU AI Act, NIST AI RMF, ISO 42001 are now enforceable - the gap between principles and audit evidence is the work.
Oct 2, 2025 · 7 min
Measuring AI ROI in 2026: The Three Numbers Boards Actually Want
Most AI ROI calculations are vanity metrics. 3 numbers - hours saved per week, cycle time delta, error rate change - tell the truth. Field guide.
Sep 29, 2025 · 7 min
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