Skip to content
18 Cores logo

18 Cores

Tracks customer support tickets, sales opportunities, projects and bugs in customisable workspaces, with an MCP connection that lets AI apps read and update records.

Free plan · From $7/user/moActively maintained

SupportWorkflow automationFree tier
18cores.com ↗
Open 18cores.comAlternativesSet it up for my team
18 Cores: data, price, alternatives
At a glancechecked Oct 31, 2026

not read yet

Use

For
teams tracking customer support, sales, projects or bugs without spreadsheets or inboxes
Price
Free plan · From $7/user/mopricing page, read Oct 31, 2026Trial & discounts: 14-day free trial
Activity
Actively maintainedsite updated 2 days ago
Company
18 Cores, LLC · Domain since 2025privacy policy · domain registered
Used for
  • log calls and find contacts not reached in 60 days
  • triage customer support tickets by topic and status
  • track bugs by area through fixed and released
read off 18cores.com on Oct 31, 2026
Worth knowingcomputed from what we read · each with its source
  • Has an MCP server (1 in the registry)public registry →
Pricingpricing page, read Oct 31, 2026

Free plan · From $7/user/mo

Trial & discounts 14-day free trial

pricing page

Price Watch: every price change in the Atlas, weekly

Your datawhat they publish, each line with its page · read Oct 31, 2026

“We do not use your content to train artificial intelligence models.”

privacy policy ↗

These are 18 Cores's own statements, read from its pages. We did not audit them. A line that is missing was not found on the pages we read; it does not mean the practice is absent.

How a program reaches itfound, not claimed · read Oct 31, 2026
  • MCP servercom.18cores/trackerverified in the MCP registry
  • Stateanswers, requires sign-inchecked 2026-10-31
  • Address to connecttracker.18cores.com/mcp

MCP server details →

This card as JSON, for your agent →

Each line is something a program found when it went looking: the registry entry, the server's own answer, a spec that parses. A missing line means we did not find it, not that it does not exist.

Alternatives in Supportby use, among tools still maintained

Figure and bar: visits/mo, estimate · year: online since

Compare 18 Cores with

Pick up to two.

All 10 alternatives to 18 Cores →

All Support tools →

Not it? Say what you need

beta

Three tools from the Atlas for the job you describe, each with what fits and what does not.

From people who use itnot part of the reading

No notes yet. What do you use 18 Cores for?

Sign in to leave a note
Questions this page answers
  • What is 18 Cores?

    Tracks customer support tickets, sales opportunities, projects and bugs in customisable workspaces, with an MCP connection that lets AI apps read and update records. It is listed in the Atlas under Support and made by 18 Cores, LLC.

  • Who is 18 Cores for?

    teams tracking customer support, sales, projects or bugs without spreadsheets or inboxes

  • How much does 18 Cores cost?

    18 Cores has a free plan; paid plans start at $7/user/mo, per its pricing page on 2026-10-31.

  • Is 18 Cores free?

    Yes, 18 Cores has a free plan, per its pricing page on 2026-10-31.

  • Is 18 Cores still maintained?

    Actively maintained: site updated 2 days ago.

  • Who owns 18 Cores?

    18 Cores is run by 18 Cores, LLC, per its privacy policy (2026-10-31).

  • Does 18 Cores train AI on your data?

    No, per its privacy policy (2026-10-31): “We do not use your content to train artificial intelligence models.”

  • Is 18 Cores safe?

    We do not audit vendors. What 18 Cores publishes, read 2026-10-31: on training with your data, “We do not use your content to train artificial intelligence models.”.

  • Does 18 Cores have a free trial?

    Yes, a 14-day free trial, per its pricing page (2026-10-31).

  • How do I cancel 18 Cores?

    In its own words (terms of service, 2026-10-31): “You may stop using the Services at any time and cancel your subscription as described in the Refund & Cancellation Policy .”

  • Does 18 Cores give refunds?

    In its own words (terms of service, 2026-10-31): “Fees paid are non-refundable except as described in our Refund & Cancellation Policy.”

  • What are alternatives to 18 Cores?

    In Support, by use: Intercom, Freshworks, Pylon, YourGPT, Hiver AI.

How we read a tool

No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.

  • Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
  • Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
  • Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
  • The line and the use cases are written by us from the homepage, one tool at a time, and refused when they repeat the vendor's marketing.

How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.

How we read every tool → · By INITE Atlas Desk