enterprises and platforms running customer messaging across SMS, WhatsApp, email and voice channels

How much does Infobip cost?

Paid plans start at ≈ $129/mo (€115/mo), per Infobip's pricing page on 2026-10-14.

No. Its pricing page showed no free plan on 2026-10-14.

Do people use Infobip?

Established: ≈ 74.3k visits/mo · estimate, 2026-10.

Is Infobip still maintained?

Maintained: release 3 months ago.

Does Infobip have an iPhone app?

Yes: “Infobip Conversations” on the App Store, rated 0 from 0 ratings; current version released 2026-09-22.

Does Infobip give refunds?

In its own words (terms of service, 2026-10-14): “You will not be able to receive any refund for the payment made (“No refund, exchange only”).”

What are alternatives to Infobip?

In Support, by use: Front, Decagon, Wize AI Agent, Hiver AI, HelpScout AI, Respond.io.

Infobip

Routes business messages over SMS, RCS, WhatsApp, email and voice through APIs, with AI chatbot builders on top.

SupportAPIFor developersEnterprise+2

infobip.com ↗Wikidata Wikipedia Crunchbase GitHub LinkedIn X Facebook Instagram YouTube+7

Infobip is a Croatian IT and telecommunications company founded in 2006.First sentence of the English Wikipedia article

At a glanceswept 2026-10-13

≈ 74.3kvisits/mo

Established · estimate, read 2026-10-13

Infobip74.3k
#1 Zendesk5.3M
Support median29

For: enterprises and platforms running customer messaging across SMS, WhatsApp, email and voice channels
Price: From ≈ $129/mo€115 · pricing page, read 2026-10-14 ↗
App: iPhone & iPad · 0★ from 0 ratingscurrent version 2026-09-22 ↗
Activity: Maintainedrelease 3 months ago
Company: since 2006per Wikidata
Runs as: API

Alternatives Set it up for my team Is Infobip yours? Claim the card →

What people do with itread off infobip.com on 2026-10-14

send SMS and WhatsApp messages to customers
run OTP and identity verification checks
handle inbound and outbound customer calls

The companyeach fact with its source · read 2026-10-14

Founded2006per Wikidata
Domain since2003domain registered
HeadquartersLondonper Wikidata
Industrytelecommunications industryper Wikidata

How a program reaches itfound, not claimed · read 2026-10-14

MCP servercom.infobip/mcpverified in the MCP registry
Stateanswers, requires sign-inchecked 2026-10-14
Address to connectmcp.infobip.com/sms
API docswww.infobip.com/docs/apithe vendor's page ↗
Status pageall systems operationalstatus.infobip.com ↗

MCP server details →

Each line is something a program found when it went looking: the registry entry, the server's own answer, a spec that parses. A missing line means we did not find it, not that it does not exist.

Alternatives in Supportby use, among tools still maintained

Figure and bar: visits/mo, estimate · year: online since

#1
Front
Coordinates customer support across teams and channels with AI assistance for complex requests.
79.2k
Active
From $25/user/mo
2013
#2
Decagon
Builds and operates AI agents for customer support across voice, chat, and email channels.
62.1k
Active
Contact sales
#3
Wize AI Agent
Handles customer conversations across channels using AI agents, live chat, chatbots, and ticketing.
51.3k
Active
From $14.99/mo
2016
#4
Hiver AI
Consolidates email, chat, Slack, and voice support into one workspace with AI agents that resolve multi-step customer requests.
50.1k
Active
From $25/user/mo
2011
#5
HelpScout AI
Consolidates support conversations from multiple channels and routes them to team members with AI-assisted responses.
41.5k
Active
From $16/user/mo
2011
#6
Respond.io
Unifies customer conversations from WhatsApp, Instagram, Facebook, and TikTok in a shared inbox with AI agents.
30.5k
Active
From $25/mo
2017

All Support tools →

Questions this page answers

What is Infobip?
Routes business messages over SMS, RCS, WhatsApp, email and voice through APIs, with AI chatbot builders on top. It is listed in the Atlas under Support.
Who is Infobip for?
enterprises and platforms running customer messaging across SMS, WhatsApp, email and voice channels
How much does Infobip cost?
Paid plans start at ≈ $129/mo (€115/mo), per Infobip's pricing page on 2026-10-14.
Is Infobip free?
No. Its pricing page showed no free plan on 2026-10-14.
Do people use Infobip?
Established: ≈ 74.3k visits/mo · estimate, 2026-10.
Is Infobip still maintained?
Maintained: release 3 months ago.
Does Infobip have an iPhone app?
Yes: “Infobip Conversations” on the App Store, rated 0 from 0 ratings; current version released 2026-09-22.
Does Infobip give refunds?
In its own words (terms of service, 2026-10-14): “You will not be able to receive any refund for the payment made (“No refund, exchange only”).”
What are alternatives to Infobip?
In Support, by use: Front, Decagon, Wize AI Agent, Hiver AI, HelpScout AI, Respond.io.

Not quite it? Describe the job

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How we read a tool

No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.

Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
The line and the use cases are written by us from the homepage, one tool at a time, and refused when they repeat the vendor's marketing.

How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.