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IrisAgent

Resolves customer chat and email tickets with AI agents and scores support conversations for quality inside Zendesk, Salesforce and other helpdesks.

Free plan · From $500/moActively maintained

SupportChat assistantAnalyticsWorkflow automation
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At a glanceswept Oct 22, 2026

≈ 796visits/mo

Use not read yet · estimate, read Oct 22, 2026

For
Support teams using Zendesk, Intercom, Salesforce or HubSpot who want AI on their existing helpdesk
Price
Free plan · From $500/mopricing page, read Oct 22, 2026
Activity
Actively maintainedrelease 11 days ago · site updated 6 days ago
Company
Iris Agent Inc. · since 2019terms of service · per their site
Used for
  • Answer customer chats and emails automatically with grounded replies
  • Suggest answers to human agents inside the helpdesk
  • Score AI and human support conversations for quality
read off irisagent.com on Oct 22, 2026
Worth knowingcomputed from what we read · each with its source
  • Used more than 80% of the 305 tools on its shelfINITE Atlas →
  • On the web since 2019, older than 88% of its shelfINITE Atlas
  • Has an MCP server (1 in the registry)public registry →
  • Publishes llms.txt, a file written for AI assistantsirisagent.com ↗
Pricingpricing page, read Oct 22, 2026

Free plan · From $500/mo

pricing page

Price Watch: every price change in the Atlas, weekly

The companyeach fact with its source · read Oct 22, 2026
Your datawhat they publish, each line with its page · read Oct 22, 2026

“For the former, we train and fine-tune private LLM models on our premises, and no data is shared with any external vendor.”

security page ↗

These are IrisAgent's own statements, read from its pages. We did not audit them. A line that is missing was not found on the pages we read; it does not mean the practice is absent.

How a program reaches itfound, not claimed · read Oct 22, 2026
  • MCP servercom.irisagent/support-analystverified in the MCP registry
  • Stateanswers, requires sign-inchecked 2026-10-22
  • Address to connectmcp.irisagent.com/mcp
  • Status pagelinked from the homepagestatus.irisagent.com ↗

MCP server details →

This card as JSON, for your agent →

Each line is something a program found when it went looking: the registry entry, the server's own answer, a spec that parses. A missing line means we did not find it, not that it does not exist.

Alternatives in Supportby use, among tools still maintained

Figure and bar: visits/mo, estimate · year: online since

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Questions this page answers
  • What is IrisAgent?

    Resolves customer chat and email tickets with AI agents and scores support conversations for quality inside Zendesk, Salesforce and other helpdesks. It is listed in the Atlas under Support and made by Iris Agent Inc.

  • Who is IrisAgent for?

    Support teams using Zendesk, Intercom, Salesforce or HubSpot who want AI on their existing helpdesk

  • How much does IrisAgent cost?

    IrisAgent has a free plan; paid plans start at $500/mo, per its pricing page on 2026-10-22.

  • Is IrisAgent free?

    Yes, IrisAgent has a free plan, per its pricing page on 2026-10-22.

  • Is IrisAgent still maintained?

    Actively maintained: release 11 days ago · site updated 6 days ago.

  • Who owns IrisAgent?

    IrisAgent is run by Iris Agent Inc., per its terms of service (2026-10-22).

  • Does IrisAgent train AI on your data?

    No, per its security page (2026-10-22): “For the former, we train and fine-tune private LLM models on our premises, and no data is shared with any external vendor.”

  • Is IrisAgent safe?

    We do not audit vendors. What IrisAgent publishes, read 2026-10-22: SOC 2 Type II, HIPAA, GDPR, PCI DSS, CCPA stated on its security page; on training with your data, “For the former, we train and fine-tune private LLM models on our premises, and no data is shared with any external vendor.”.

  • Is IrisAgent HIPAA compliant?

    IrisAgent states HIPAA compliance on its security page (2026-10-22). We have not verified it.

  • What are alternatives to IrisAgent?

    In Support, by use: Forethought, GuruSup, Maven AGI, Intercom, Wize AI Agent, YourGPT.

How we read a tool

No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.

  • Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
  • Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
  • Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
  • The line and the use cases are written by us from the homepage, one tool at a time, and refused when they repeat the vendor's marketing.

How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.

How we read every tool → · By INITE Atlas Desk