
Kilbas alternatives
Tools that do what Kilbas does, found by what they say they do rather than by shelf. Among the equally alike, the most used come first. Each line says how it differs from Kilbas.
Read 2026-10-26 · Kilbas itself: Free plan · From ≈ $5.47/mo
With a free plan or free to use: PaperChat, Staffra, DocsBot, Evoriqa, Proxyai, CustomGPT.ai, Kothok CX, Kothok CX, XCelerate AI.
- #1

PaperChatSupport
Answers customer questions by looking up live product and order data, then hands conversations to your team when needed.
Same job
526ActiveFrom $35/mo - #2

StaffraSupport
Answers customer chats on WhatsApp, Instagram and websites, recommending catalog products and booking appointments into Google Calendar.
Also: Workflow automation
Little sign of useActiveFrom ≈ $39/mo - #3

GorgiasSupport
Runs a helpdesk for ecommerce stores that pulls Shopify order data into tickets from email, chat, SMS and social, with automated replies.
Also: Workflow automationMore widely used
21kActiveFrom $0.90 per use2015 - #4

DocsBotSupport
Builds chatbots trained on your documentation and websites that answer customer and employee questions and can trigger actions in business tools.
Also: Workflow automationMore widely used
15.8kActiveFrom $49/mo - #5

EvoriqaSupport
Answers customer chats, WhatsApp, SMS and phone calls from your own website pages and FAQs, booking appointments and handing off to a person.
Same job
1ActiveFrom $29/mo2026 - #6

ProxyaiSupport
Automates customer support replies on WhatsApp, Telegram, LINE and websites, reading live order data from storefronts and passing hard cases to staff.
Same job
2ActivePay per use - #7

CustomGPT.aiRetrieval (RAG)
Builds chatbots that answer from your uploaded documents and websites with source citations, embeddable on sites or used internally.
Also: RAGMore widely used
5kActiveFrom $89/mo2023 - #8

Kothok CXSupport
Runs AI agents that answer customer chats in their language from your website, price lists and policies, and hand off to staff.
Same job
1ActiveFrom $19/mo - #9

Kothok CXSupport
Runs AI agents that answer customer chats in their language from your website, price lists and policies, and hand off to staff.
Same job
1ActiveFrom $19/mo - #10

XCelerate AISupport
Replies to customer messages on WhatsApp, Instagram and Messenger, books slots and takes mobile money payments in-chat.
Same job
3ActiveFrom GHS 150/mo
← Kilbas: the full cardAll Support tools →
How this list is made: the words Kilbas is described with (what it does, for whom, what it is used for) are matched against every tool in the Atlas. A tool on the same shelf, or doing the same kind of work, counts for a little more. Nothing here is paid for.
Cookies
Before we count this visit
Analytics and ad measurement tell us which pages and which of our ads do their job: Google Analytics and Google Ads, the Meta pixel, Yandex Metrica, and one first-party id of our own. Nothing is stored until you answer, and declining changes nothing about the site.