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Lumi Support

Answers website visitors from your pasted help articles and hands live chats to a person, with a contact-form inbox.

From ≈ $12/mo

At a glanceswept Oct 21, 2026

23 linking domains

Emerging

For
small teams adding a website support chat that answers from their help text
Price
From ≈ $12/mo£9 · pricing page, read Oct 23, 2026
Used for
  • answer visitor questions from pasted help articles
  • hand live chats to a teammate when a person is needed
  • file bug reports in an issue tracker from chat
read off lumi-support.com on Oct 23, 2026
Worth knowingcomputed from what we read · each with its source
Pricingpricing page, read Oct 23, 2026

From ≈ $12/mo

£9

Your datawhat they publish, each line with its page · read Oct 23, 2026

These are Lumi Support's own statements, read from its pages. We did not audit them. A line that is missing was not found on the pages we read; it does not mean the practice is absent.

Alternatives in Supportby use, among tools still maintained

Figure and bar: visits/mo, estimate · year: online since

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Three tools from the Atlas for the job you describe, each with what fits and what does not.

From people who use itnot part of the reading

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Questions this page answers
  • What is Lumi Support?

    Answers website visitors from your pasted help articles and hands live chats to a person, with a contact-form inbox. It is listed in the Atlas under Support.

  • Who is Lumi Support for?

    small teams adding a website support chat that answers from their help text

  • How much does Lumi Support cost?

    Paid plans start at ≈ $12/mo (£9/mo), per Lumi Support's pricing page on 2026-10-23.

  • Is Lumi Support free?

    No. Its pricing page showed no free plan on 2026-10-23.

  • Do people use Lumi Support?

    Emerging.

  • Is Lumi Support safe?

    We do not audit vendors. What Lumi Support publishes, read 2026-10-23: GDPR stated on its privacy policy.

  • How do I cancel Lumi Support?

    In its own words (terms of service, 2026-10-23): “You can cancel before the trial ends: in the dashboard, open Billing and choose “Manage or cancel plan”.”

  • Does Lumi Support give refunds?

    In its own words (terms of service, 2026-10-23): “If a payment is refunded or disputed: a full refund or a dispute of a plan payment cancels the plan, and your agents are paused;. a partial refund of a plan payment is a goodwill payment and changes nothing else;. a refunded or disputed top-up removes the refunded share of its credits.”

  • What are alternatives to Lumi Support?

    In Support, by use: Front, Hiver AI, HelpScout AI, Ada, SiteGPT, DocsBot.

How we read a tool

No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.

  • Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
  • Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
  • Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
  • The line and the use cases are written by us from the homepage, one tool at a time, and refused when they repeat the vendor's marketing.

How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.

How we read every tool → · By INITE Atlas Desk