
Lumi Support
From ≈ $12/mo
23 linking domains
Emerging
- For
- small teams adding a website support chat that answers from their help text
- Price
- From ≈ $12/mo£9 · pricing page, read Oct 23, 2026
- Used for
- answer visitor questions from pasted help articles
- hand live chats to a teammate when a person is needed
- file bug reports in an issue tracker from chat
- Publishes llms.txt, a file written for AI assistantslumi-support.com ↗
- Launched on Product Hunt on Oct 15, 2026Product Hunt ↗
- Certifications they stateGDPRprivacy policy ↗
- Privacy policy updated2026-10-02privacy policy ↗
These are Lumi Support's own statements, read from its pages. We did not audit them. A line that is missing was not found on the pages we read; it does not mean the practice is absent.
Figure and bar: visits/mo, estimate · year: online since
- #1

Front
Puts email, chat, SMS and social messages into shared team inboxes with assignment, internal comments, rules and SLA reporting.
79.2kActiveFrom $25/user/mo2013 - #2

Hiver AI
Turns shared Gmail and Outlook inboxes into a helpdesk with ticket assignment, statuses, SLAs, internal notes and reporting, plus chat and voice channels.
50.1kActiveFrom $35/user/mo2011 - #3

HelpScout AI
Runs a shared inbox for support email, chat and social messages, with a help center, customer profiles and reporting.
41.5kActiveFrom $25/user/mo2011 - #4

Ada
Answers customer support conversations across chat, email and voice with an AI agent and hands them to human agents when needed.
26.7k - #5

SiteGPTMCP · open
Embeds a chatbot on a website, trained on the site's pages and files, that answers visitor questions and collects leads.
25.6kActiveFrom $39/mo2023 - #6

DocsBot
Builds chatbots trained on your documentation and websites that answer customer and employee questions and can trigger actions in business tools.
15.8kActiveFrom $49/mo
Not it? Say what you need
betaThree tools from the Atlas for the job you describe, each with what fits and what does not.
No notes yet. What do you use Lumi Support for?
Sign in to leave a noteWhat is Lumi Support?
Answers website visitors from your pasted help articles and hands live chats to a person, with a contact-form inbox. It is listed in the Atlas under Support.
Who is Lumi Support for?
small teams adding a website support chat that answers from their help text
How much does Lumi Support cost?
Paid plans start at ≈ $12/mo (£9/mo), per Lumi Support's pricing page on 2026-10-23.
Is Lumi Support free?
No. Its pricing page showed no free plan on 2026-10-23.
Do people use Lumi Support?
Emerging.
Is Lumi Support safe?
We do not audit vendors. What Lumi Support publishes, read 2026-10-23: GDPR stated on its privacy policy.
How do I cancel Lumi Support?
In its own words (terms of service, 2026-10-23): “You can cancel before the trial ends: in the dashboard, open Billing and choose “Manage or cancel plan”.”
Does Lumi Support give refunds?
In its own words (terms of service, 2026-10-23): “If a payment is refunded or disputed: a full refund or a dispute of a plan payment cancels the plan, and your agents are paused;. a partial refund of a plan payment is a goodwill payment and changes nothing else;. a refunded or disputed top-up removes the refunded share of its credits.”
What are alternatives to Lumi Support?
In Support, by use: Front, Hiver AI, HelpScout AI, Ada, SiteGPT, DocsBot.
How we read a tool
No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.
- Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
- Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
- Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
- The line and the use cases are written by us from the homepage, one tool at a time, and refused when they repeat the vendor's marketing.
How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.
How we read every tool → · By INITE Atlas Desk
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Analytics and ad measurement tell us which pages and which of our ads do their job: Google Analytics and Google Ads, the Meta pixel, Yandex Metrica, and one first-party id of our own. Nothing is stored until you answer, and declining changes nothing about the site.