≈ 73visits/mo
Established · estimate, read 2026-09-29
- For
- Support and sales teams handling customer conversations across multiple channels
- Price
- Free plan · From $49/mopricing page, read 2026-09-29 ↗
- Trial & discounts
- 3-day free trial · save 20% yearlypricing page ↗
- Activity
- Actively maintainedsite updated yesterday
- Company
- Beautiful Interaction International Company · since 2014terms of service · per their site
- Runs as
- APISDKNo-code
- Route customer inquiries to appropriate team members instantly
- Resolve common customer questions with AI agents automatically
- Qualify leads from inbound chats and route to sales
- Founded2014per their site ↗
- Domain since2013domain registered
- HeadquartersHong Kong, HKper their site
- Run byBeautiful Interaction International Companyterms of service ↗
These are Mixdesk's own statements, read from its pages. We did not audit them. A line that is missing was not found on the pages we read; it does not mean the practice is absent.
- API docsmixdesk.com/help/en/categories/developmentthe vendor's page ↗
Each line is something a program found when it went looking: the registry entry, the server's own answer, a spec that parses. A missing line means we did not find it, not that it does not exist.
Figure and bar: visits/mo, estimate · year: online since
- #1
Zendesk
Manages and resolves customer inquiries across multiple channels with automated agents and support tools.
5.3Mnot readFrom ≈ $27/user/mo2007 - #2
Freshworks
Routes and resolves employee and customer support requests through automated agents and agent-assist workflows.
109kActive— - #3
SysAid
Delivers IT service management with incident tracking, asset management, and AI agents to automate support workflows.
90.7kActiveFrom $89/user/mo2002 - #4
Text, Inc.
AI agent handles customer conversations, recommends products, and qualifies leads for sales and support teams.
80.5kActiveFrom $19/user/mo2011 - #5
Front
Coordinates customer support across teams and channels with AI assistance for complex requests.
79.2kActiveFrom $25/user/mo2013 - #6
InfobipMCP · sign-in
Routes business messages over SMS, RCS, WhatsApp, email and voice through APIs, with AI chatbot builders on top.
74.3kMaintainedFrom ≈ $129/mo2006
What is Mixdesk?
Handles customer conversations across messaging channels, routes leads, and resolves routine inquiries with handoff to human agents. It is listed in the Atlas under Support and made by Beautiful Interaction International Company.
Who is Mixdesk for?
Support and sales teams handling customer conversations across multiple channels
How much does Mixdesk cost?
Mixdesk has a free plan; paid plans start at $49/mo, per its pricing page on 2026-09-29.
Is Mixdesk free?
Yes, Mixdesk has a free plan, per its pricing page on 2026-09-29.
Do people use Mixdesk?
Established: ≈ 73 visits/mo · estimate, 2026-09.
Is Mixdesk still maintained?
Actively maintained: site updated yesterday.
Who owns Mixdesk?
Mixdesk is run by Beautiful Interaction International Company, per its terms of service (2026-10-08).
Does Mixdesk have a free trial?
Yes, a 3-day free trial, per its pricing page (2026-10-08).
Does Mixdesk give refunds?
In its own words (terms of service, 2026-10-08): “6.3 Please note that all fees paid by you in relation to the services are non-refundable and you waive all rights and/or powers to pursue and/or claim for the relevant payments, unless the Services are not available due to a problem with Beautiful Interaction or Mixdesk.”
What are alternatives to Mixdesk?
In Support, by use: Zendesk, Freshworks, SysAid, Text, Inc., Front, Infobip.
Not quite it? Describe the job
betaFive tools from the Atlas that fit it, each judged against what you wrote.
How we read a tool
No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.
- Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
- Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
- Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
- The line and the use cases are written by us from the homepage, one tool at a time, and refused when they repeat the vendor's marketing.
How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.