Qualiteam.ai
Evaluates customer service conversations against custom criteria and provides agent performance analytics.
24 linking domains
Emerging
- For
- Support teams evaluating customer service conversations at scale
- Price
- Free plan · From $0.05 per usepricing page, read 2026-09-25
- Activity
- Actively maintainedsite updated 11 days ago
- Company
- Domain since 2025domain registered
- Used for
- track agent performance across multiple communication criteria
- create custom evaluation workflows for specific support scenarios
Free plan · From $0.05 per use
- Domain since2025domain registered
- Trains on your dataNoprivacy policy ↗
- Certifications they stateSOC 2 Type II · GDPR · CSA STARsecurity page ↗
- Privacy policy updated2025-06-29privacy policy ↗
“We do not use your conversation data to train AI models.”
privacy policy ↗
These are Qualiteam.ai's own statements, read from its pages. We did not audit them. A line that is missing was not found on the pages we read; it does not mean the practice is absent.
Figure and bar: visits/mo, estimate · year: online since
- #1
Zendesk
Manages and resolves customer inquiries across multiple channels with automated agents and support tools.
5.3Mnot readFrom ≈ $27/user/mo2007 - #2
Freshworks
Routes and resolves employee and customer support requests through automated agents and agent-assist workflows.
109kActive— - #3
SysAid
Delivers IT service management with incident tracking, asset management, and AI agents to automate support workflows.
90.7kActiveFrom $89/user/mo2002 - #4
Text, Inc.
AI agent handles customer conversations, recommends products, and qualifies leads for sales and support teams.
80.5kActiveFrom $19/user/mo2011 - #5
Front
Coordinates customer support across teams and channels with AI assistance for complex requests.
79.2kActiveFrom $25/user/mo2013 - #6
Intercom
Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.
71.3kActiveFrom $19/user/mo2011
What is Qualiteam.ai?
Evaluates customer service conversations against custom criteria and provides agent performance analytics. It is listed in the Atlas under Support.
Who is Qualiteam.ai for?
Support teams evaluating customer service conversations at scale
How much does Qualiteam.ai cost?
Qualiteam.ai has a free plan; paid plans start at $0.05 per use, per its pricing page on 2026-09-25.
Is Qualiteam.ai free?
Yes, Qualiteam.ai has a free plan, per its pricing page on 2026-09-25.
Do people use Qualiteam.ai?
Emerging.
Is Qualiteam.ai still maintained?
Actively maintained: site updated 11 days ago.
Does Qualiteam.ai train AI on your data?
No, per its privacy policy (2026-10-10): “We do not use your conversation data to train AI models.”
Is Qualiteam.ai safe?
We do not audit vendors. What Qualiteam.ai publishes, read 2026-10-10: SOC 2 Type II, GDPR, CSA STAR stated on its security page; on training with your data, “We do not use your conversation data to train AI models.”.
How do I cancel Qualiteam.ai?
In its own words (terms of service, 2026-10-10): “If you do not agree to a price change, you may cancel your subscription.”
Does Qualiteam.ai give refunds?
In its own words (terms of service, 2026-10-10): “No Refunds: All subscription fees are non-refundable, except: If we terminate for convenience (per "Termination by Us" section), we will refund prorated pre-paid fees for unused time.”
What are alternatives to Qualiteam.ai?
In Support, by use: Zendesk, Freshworks, SysAid, Text, Inc., Front, Intercom.
Not quite it? Describe the job
betaFive tools from the Atlas that fit it, each judged against what you wrote.
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No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.
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