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Trexa

Answers order status and policy questions automatically via AI chat and branded tracking pages for Shopify stores.

At a glanceswept 2026-09-19

≈ 3visits/mo

Emerging · estimate, read 2026-09-18

  • Trexa3
  • #1 Zendesk5.3M
  • Support median23
For
Shopify store owners handling repetitive post-purchase support questions
Price
Free plan · From $29/mopricing page, read 2026-09-19
Activity
Actively maintainednothing dated on the site
Company
founding year not on record
Runs as
Slack app
What people do with itread off trexa.app on 2026-09-19
  • answer where is my order questions automatically with AI
  • provide branded order tracking pages instead of carrier sites
  • let customers self-serve returns without creating support tickets
Alternatives in Supportby use, among tools still maintained

All Support tools →

Questions this page answers
  • What is Trexa?

    Answers order status and policy questions automatically via AI chat and branded tracking pages for Shopify stores.

  • Who is Trexa for?

    Shopify store owners handling repetitive post-purchase support questions

  • How much does Trexa cost?

    Trexa has a free plan; paid plans start at $29/mo, per its pricing page on 2026-09-19.

  • Do people use Trexa?

    Emerging: ≈ 3 visits a month · estimate, 2026-09.

  • Is Trexa still maintained?

    Actively maintained.

  • What are alternatives to Trexa?

    In Support, by use: Wize AI Agent, Chatbase, Sierra, BMC Helix Copilot, Conduit, Forethought.

How we read a tool

No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.

  • Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
  • Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
  • Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
  • The line and the use cases are written by us from the homepage, one row at a time, and refused when they repeat the vendor's marketing.

How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.