Userport

Figure and bar: visits/mo, estimate · year: online since

1. #1F

   Freshworks

   Sells helpdesk, IT service management and CRM software: Freshdesk for customer tickets, Freshservice for IT requests and assets, Freshsales for deals.

   109k
   Active
2. #2F

   Front

   Puts email, chat, SMS and social messages into shared team inboxes with assignment, internal comments, rules and SLA reporting.

   79.2k
   Active
   From $25/user/mo
   2013
3. #3I

   Intercom

   Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.

   71.3k
   Active
   From $19/user/mo
   2011
4. #4W

   Wize AI Agent

   Handles customer conversations across channels using AI agents, live chat, chatbots, and ticketing.

   51.3k
   Active
   From $14.99/mo
   2016
5. #5H

   Hiver AI

   Turns shared Gmail and Outlook inboxes into a helpdesk with ticket assignment, statuses, SLAs, internal notes and reporting, plus chat and voice channels.

   50.1k
   Active
   From $35/user/mo
   2011
6. #6P

   Pylon

   Turns customer messages in shared Slack and Teams channels, email and chat into support tickets, with routing, SLAs, a knowledge base and account views.

   44k
   Active
   Contact sales