
Userport alternatives
Tools that do what Userport does, found by what they say they do rather than by shelf. Among the equally alike, the most used come first. Each line says how it differs from Userport.
Read 2026-10-26 · Userport itself: Free plan · From $12/mo
With a free plan or free to use: Shopxare, HelpScout AI, Zendesk, DocsBot, Muro.chat.
- #1

ShopxareSupport
Website live chat and shared help desk inbox where an AI agent answers from uploaded help articles and hands off to staff.
Also: Chat assistant, Workflow automationMore widely used
1.1k linking domainsActiveFree - #2

HelpScout AISupport
Runs a shared inbox for support email, chat and social messages, with a help center, customer profiles and reporting.
Also: AnalyticsMore widely used
41.5kActiveFrom $25/user/mo2011 - #3

SiteGPTSupportMCP · open
Embeds a chatbot on a website, trained on the site's pages and files, that answers visitor questions and collects leads.
Costs moreAlso: Chat assistant
25.6kActiveFrom $39/mo2023 - #4

IntercomSupport
Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.
Also: Agents, AnalyticsMore widely used
71.3kActiveFrom $19/user/mo2011 - #5

ZendeskSupport
Manages and resolves customer inquiries across multiple channels with automated agents and support tools.
Also: Workflow automationMore widely used
5.3MActiveFree plan2007 - #6

DocsBotSupport
Builds chatbots trained on your documentation and websites that answer customer and employee questions and can trigger actions in business tools.
Costs moreAlso: Workflow automation, Chat assistant
15.8kActiveFrom $49/mo - #7

Muro.chatSupportMCP · sign-in
Runs a website live chat widget and shared inbox where operators reply to visitors, with EU-hosted data.
Costs more
Little sign of useActiveFrom $19/mo - #8

Hiver AISupport
Turns shared Gmail and Outlook inboxes into a helpdesk with ticket assignment, statuses, SLAs, internal notes and reporting, plus chat and voice channels.
Also: Agents, Workflow automationMore widely used
50.1kActiveFrom $35/user/mo2011 - #9

ChatbaseSupportMCP · sign-in
Builds chat agents trained on a company's documents and deploys them on websites, email, phone and messaging apps for support and sales.
Costs moreAlso: Agents, Chat assistant
20.2kActiveFrom $32/mo2023 - #10

PylonSupport
Turns customer messages in shared Slack and Teams channels, email and chat into support tickets, with routing, SLAs, a knowledge base and account views.
Also: Agents, Workflow automationMore widely used
44kActiveContact sales
← Userport: the full cardAll Support tools →
How this list is made: the words Userport is described with (what it does, for whom, what it is used for) are matched against every tool in the Atlas. A tool on the same shelf, or doing the same kind of work, counts for a little more. Nothing here is paid for.
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