
HAL
Free plan · From ≈ $32/mo
- Is it safe? Its policy says it does not train on your data.See ↓
- Is it free? Free plan · From ≈ $32/mo · pricing page, read Oct 31, 2026See ↓
- What else does this?
Zendeskfree
Intercom
FreshworksSee ↓
not read yet
Use
- For
- Small teams looking after customers through chat, email, CRM and bookings
- Price
- Free plan · From ≈ $32/mo€29 · pricing page, read Oct 31, 2026
- How it runs
- API
- Used for
- answer customer questions from your help content
- book client appointments straight into your CRM
- have AI draft replies to customer conversations
- Has an MCP server (1 in the registry)public registry →
- Publishes llms.txt, a file written for AI assistantschatwithhal.com ↗
- Trains on your dataNoprivacy policy ↗
- Certifications they stateGDPRprivacy policy ↗
- Subprocessorspublishedsubprocessor list ↗
- Data processing agreementpublishedDPA ↗
- Privacy policy updated2026-10-30privacy policy ↗
“Your content is not used to train AI models.”
privacy policy ↗
These are HAL's own statements, read from its pages. We did not audit them. A line that is missing was not found on the pages we read; it does not mean the practice is absent.
- MCP servercom.chatwithhal/mcpverified in the MCP registry
- Stateanswers, 134 toolschecked 2026-10-30
- Address to connectapi.chatwithhal.com/mcp
- API docschatwithhal.com/docs/api.htmlthe vendor's page ↗
- MCP docschatwithhal.com/docs/mcp.htmlthe vendor's page ↗
This card as JSON, for your agent →
Each line is something a program found when it went looking: the registry entry, the server's own answer, a spec that parses. A missing line means we did not find it, not that it does not exist.
Figure and bar: visits/mo, estimate · year: online since
- #1

Zendesk
Manages and resolves customer inquiries across multiple channels with automated agents and support tools.
5.3MActiveFree plan2007 - #2

IntercomMCP · sign-in
Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.
71.3kActiveFrom $19/user/mo2011 - #3

Freshworks
Sells helpdesk, IT service management and CRM software: Freshdesk for customer tickets, Freshservice for IT requests and assets, Freshsales for deals.
109kActive - #4

Text, Inc.MCP · sign-in
AI agent handles customer conversations, recommends products, and qualifies leads for sales and support teams.
80.5kActiveFrom $19/user/mo2011 - #5

Front
Puts email, chat, SMS and social messages into shared team inboxes with assignment, internal comments, rules and SLA reporting.
79.2kActiveFrom $25/user/mo2013
Not it? Say what you need
betaThree tools from the Atlas for the job you describe, each with what fits and what does not.
No notes yet. What do you use HAL for?
Sign in to leave a noteWhat is HAL?
Handles customer chat and email in a shared inbox linked to a CRM, with an AI agent answering from help articles. It is listed in the Atlas under Support.
Who is HAL for?
Small teams looking after customers through chat, email, CRM and bookings
How much does HAL cost?
HAL has a free plan; paid plans start at ≈ $32/mo (€29/mo), per its pricing page on 2026-10-31.
Is HAL free?
Yes, HAL has a free plan, per its pricing page on 2026-10-31.
Does HAL train AI on your data?
No, per its privacy policy (2026-10-30): “Your content is not used to train AI models.”
Is HAL safe?
We do not audit vendors. What HAL publishes, read 2026-10-30: GDPR stated on its privacy policy; on training with your data, “Your content is not used to train AI models.”.
How do I cancel HAL?
In its own words (terms of service, 2026-10-30): “You can cancel or downgrade anytime from billing settings; cancellation takes effect at the end of the billing period.”
What are alternatives to HAL?
In Support, by use: Zendesk, Intercom, Freshworks, Text, Inc., Front.
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No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.
- Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
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