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Gleap

Four AI agents that answer customer support tickets, investigate bugs, write fixes as pull requests, and rank feature requests.

From $35/moActively maintained

At a glanceswept Oct 19, 2026

≈ 38visits/mo

Established · estimate, read Oct 19, 2026

For
Software teams whose support, product and engineering staff work together on customer tickets.
Activity
Actively maintainedrelease 4 days ago · site updated 3 weeks ago
Company
Gleap GmbH · since 2020privacy policy · per their site
App Store
4.45 ratingsiPhone & iPad · updated Sep 28, 2026
Used for
  • Answer routine customer questions from the help center
  • Turn customer bug reports into reviewed code changes
  • Rank feature requests to decide what to build next
read off gleap.ai on Oct 19, 2026
Worth knowingcomputed from what we read · each with its source
  • On the web since 2020, older than 83% of its shelfINITE Atlas
  • Publishes llms.txt, a file written for AI assistantsgleap.ai ↗
  • Launched on Product Hunt on Oct 19, 2026Product Hunt ↗
Pricingpricing page, read Oct 19, 2026

From $35/mo

Trial & discounts 7-day free trial

The companyeach fact with its source · read Oct 19, 2026
Your datawhat they publish, each line with its page · read Oct 19, 2026

“It is not used for advertising purposes and it is not used to train AI models (see also the section “Use of Customer Data for AI Model Training” in our Terms of Service ).”

privacy policy ↗

These are Gleap's own statements, read from its pages. We did not audit them. A line that is missing was not found on the pages we read; it does not mean the practice is absent.

How a program reaches itfound, not claimed · read Oct 19, 2026

This card as JSON, for your agent →

Each line is something a program found when it went looking: the registry entry, the server's own answer, a spec that parses. A missing line means we did not find it, not that it does not exist.

Alternatives in Supportby use, among tools still maintained

Figure and bar: visits/mo, estimate · year: online since

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Questions this page answers
  • What is Gleap?

    Four AI agents that answer customer support tickets, investigate bugs, write fixes as pull requests, and rank feature requests. It is listed in the Atlas under Support and made by Gleap GmbH.

  • Who is Gleap for?

    Software teams whose support, product and engineering staff work together on customer tickets.

  • How much does Gleap cost?

    Paid plans start at $35/mo, per Gleap's pricing page on 2026-10-19.

  • Is Gleap free?

    No. Its pricing page showed no free plan on 2026-10-19.

  • Do people use Gleap?

    Established: ≈ 38 visits/mo · estimate, 2026-10.

  • Is Gleap still maintained?

    Actively maintained: release 4 days ago · site updated 3 weeks ago.

  • Who owns Gleap?

    Gleap is run by Gleap GmbH, per its privacy policy (2026-10-19).

  • Does Gleap train AI on your data?

    No, per its privacy policy (2026-10-19): “It is not used for advertising purposes and it is not used to train AI models (see also the section “Use of Customer Data for AI Model Training” in our Terms of Service ).”

  • Is Gleap safe?

    We do not audit vendors. What Gleap publishes, read 2026-10-19: SOC 2 Type II, GDPR stated on its trust center; on training with your data, “It is not used for advertising purposes and it is not used to train AI models (see also the section “Use of Customer Data for AI Model Training” in our Terms of Service ).”.

  • Does Gleap have an iPhone app?

    Yes: “Gleap Dashboard” on the App Store, rated 4.4 from 5 ratings; current version released 2026-09-28.

  • Does Gleap have a free trial?

    Yes, a 7-day free trial, per its pricing page (2026-10-19).

  • How do I cancel Gleap?

    In its own words (terms of service, 2026-10-19): “You can cancel at any time during the trial in the billing settings of your workspace; if you cancel before the trial ends, you will not be charged.”

  • Does Gleap give refunds?

    In its own words (terms of service, 2026-10-19): “We understand that circumstances may arise where a refund for your subscription is necessary.”

  • What are alternatives to Gleap?

    In Support, by use: SparrowDesk, Weav.

How we read a tool

No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.

  • Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
  • Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
  • Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
  • The line and the use cases are written by us from the homepage, one tool at a time, and refused when they repeat the vendor's marketing.

How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.

How we read every tool → · By INITE Atlas Desk