A2CX
Resolves customer support tickets autonomously via AI, charging only for successfully resolved cases.
not read yet
Use
- For
- Support teams handling customer inquiries across email, chat, WhatsApp, and voice channels
- Price
- Free plan · From $0.45 per usepricing page, read 2026-10-07 ↗
- Activity
- Actively maintainedsite updated 12 days ago
- Company
- since 2026per their site
- Runs as
- APINo-code
- track orders and process refunds without human intervention
- escalate complex issues to human agents with full context
- Founded2026per their site ↗
- HeadquartersMexico City, MXper their site
Figure and bar: visits/mo, estimate · year: online since
- #1
Zendesk
Manages and resolves customer inquiries across multiple channels with automated agents and support tools.
5.3Mnot readFrom ≈ $27/user/mo2007 - #2
Freshworks
Routes and resolves employee and customer support requests through automated agents and agent-assist workflows.
109kActive— - #3
SysAid
Delivers IT service management with incident tracking, asset management, and AI agents to automate support workflows.
90.7kActiveFrom $89/user/mo2002 - #4
Text, Inc.
AI agent handles customer conversations, recommends products, and qualifies leads for sales and support teams.
80.5kActiveFrom $19/user/mo2011 - #5
Front
Coordinates customer support across teams and channels with AI assistance for complex requests.
79.2kActiveFrom $25/user/mo2013 - #6
InfobipMCP · sign-in
Routes business messages over SMS, RCS, WhatsApp, email and voice through APIs, with AI chatbot builders on top.
74.3kMaintainedFrom ≈ $129/mo2006
What is A2CX?
Resolves customer support tickets autonomously via AI, charging only for successfully resolved cases. It is listed in the Atlas under Support.
Who is A2CX for?
Support teams handling customer inquiries across email, chat, WhatsApp, and voice channels
How much does A2CX cost?
A2CX has a free plan; paid plans start at $0.45 per use, per its pricing page on 2026-10-07.
Is A2CX free?
Yes, A2CX has a free plan, per its pricing page on 2026-10-07.
Do people use A2CX?
Little sign of use.
Is A2CX still maintained?
Actively maintained: site updated 12 days ago.
What are alternatives to A2CX?
In Support, by use: Zendesk, Freshworks, SysAid, Text, Inc., Front, Infobip.
Not quite it? Describe the job
betaFive tools from the Atlas that fit it, each judged against what you wrote.
How we read a tool
No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.
- Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
- Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
- Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
- The line and the use cases are written by us from the homepage, one tool at a time, and refused when they repeat the vendor's marketing.
How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.