Melonhelp
From $29/moActively maintained
- Is it safe? What Melonhelp says it does with your chats and data, from its own policy pages.See ↓
- Is it free? From $29/mo · pricing page, read Oct 29, 2026See ↓
- What else does this?
Zendeskfree
Freshworks
Text, Inc.See ↓
not read yet
Use
- For
- Support teams handling customer requests across email, Slack and WhatsApp
- Activity
- Actively maintainedrelease 4 days ago · site updated 4 days ago
- Used for
- Centralize customer requests from email, Slack and WhatsApp
- Create tickets from a customer conversation and assign them
- Track ticket status so no request goes unanswered
- On the web since 2022, older than 82% of its shelfINITE Atlas
- Has an MCP server (4 in the registry)public registry →
- Publishes llms.txt, a file written for AI assistantsmelonhelp.com ↗
From $29/mo
Trial & discounts 14-day free trial
- Certifications they stateSOC 2 Type II · ISO 27001 · ISO 42001security page ↗
These are Melonhelp's own statements, read from its pages. We did not audit them. A line that is missing was not found on the pages we read; it does not mean the practice is absent.
- MCP servercom.melonhelp/agentsverified in the MCP registry
- Stateanswers, requires sign-inchecked 2026-10-29
- Address to connectagents.melonhelp.com/mcp
This card as JSON, for your agent →
Each line is something a program found when it went looking: the registry entry, the server's own answer, a spec that parses. A missing line means we did not find it, not that it does not exist.
Figure and bar: visits/mo, estimate · year: online since
- #1
Zendesk
Manages and resolves customer inquiries across multiple channels with automated agents and support tools.
5.3MActiveFree plan2007 - #2
Freshworks
Sells helpdesk, IT service management and CRM software: Freshdesk for customer tickets, Freshservice for IT requests and assets, Freshsales for deals.
109kActive - #3
Text, Inc.MCP · sign-in
AI agent handles customer conversations, recommends products, and qualifies leads for sales and support teams.
80.5kActiveFrom $19/user/mo2011 - #4
Front
Puts email, chat, SMS and social messages into shared team inboxes with assignment, internal comments, rules and SLA reporting.
79.2kActiveFrom $25/user/mo2013 - #5
SysAid
Runs an IT service desk with ticketing, incident and change management, a self-service portal and IT asset inventory.
90.7kActiveFrom $89/user/mo2002
Not it? Say what you need
betaThree tools from the Atlas for the job you describe, each with what fits and what does not.
No notes yet. What do you use Melonhelp for?
Sign in to leave a noteWhat is Melonhelp?
Help desk that gathers customer requests from email, Slack and WhatsApp into tickets that teams assign and resolve. It is listed in the Atlas under Support.
Who is Melonhelp for?
Support teams handling customer requests across email, Slack and WhatsApp
How much does Melonhelp cost?
Paid plans start at $29/mo, per Melonhelp's pricing page on 2026-10-29.
Is Melonhelp free?
No. Its pricing page showed no free plan on 2026-10-29.
Is Melonhelp still maintained?
Actively maintained: release 4 days ago · site updated 4 days ago.
Is Melonhelp safe?
We do not audit vendors. What Melonhelp publishes, read 2026-10-29: SOC 2 Type II, ISO 27001, ISO 42001 stated on its security page.
Does Melonhelp have a free trial?
Yes, a 14-day free trial, per its pricing page (2026-10-29).
How do I cancel Melonhelp?
In its own words (pricing page, 2026-10-29): “The 14-day trial doesn t ask for a card and you can cancel anytime.”
What are alternatives to Melonhelp?
In Support, by use: Zendesk, Freshworks, Text, Inc., Front, SysAid.
How we read a tool
No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.
- Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
- Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
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