Muninx alternatives

Tools that do what Muninx does, found by what they say they do rather than by shelf. Among the equally alike, the most used come first. Each line says how it differs from Muninx.

Read 2026-10-26 · Muninx itself: Free plan · From ≈ $10/user/mo

With a free plan or free to use: SparrowDesk, Zendesk, HelpScout AI.

10 alternativesUnlike Muninx

#1
Hiver AI Support
Turns shared Gmail and Outlook inboxes into a helpdesk with ticket assignment, statuses, SLAs, internal notes and reporting, plus chat and voice channels.
Also: Agents, Workflow automationMore widely used
50.1k
Active
From $35/user/mo
2011
#2
SparrowDesk Support
AI agent answers customer support tickets across email, chat, and messaging channels automatically.
Also: AgentsMore widely used
2.8k
Active
From $16/user/mo
#3
Zendesk Support
Manages and resolves customer inquiries across multiple channels with automated agents and support tools.
Also: Workflow automationMore widely used
5.3M
Active
Free plan
2007
#4
Freshworks Support
Sells helpdesk, IT service management and CRM software: Freshdesk for customer tickets, Freshservice for IT requests and assets, Freshsales for deals.
Also: Workflow automation, AgentsMore widely used
109k
Active
#5
Pylon Support
Turns customer messages in shared Slack and Teams channels, email and chat into support tickets, with routing, SLAs, a knowledge base and account views.
Also: Agents, Workflow automationMore widely used
44k
Active
Contact sales
#6
Front Support
Puts email, chat, SMS and social messages into shared team inboxes with assignment, internal comments, rules and SLA reporting.
Also: Workflow automation, AnalyticsMore widely used
79.2k
Active
From $25/user/mo
2013
#7
Maven AGI Support
Builds AI agents that handle customer service conversations across voice, chat, and ticketing systems while maintaining data security.
Also: Agents, Voice
1.3k
Active
Contact sales
2023
#8
HelpScout AI Support
Runs a shared inbox for support email, chat and social messages, with a help center, customer profiles and reporting.
Also: AnalyticsMore widely used
41.5k
Active
From $25/user/mo
2011
#9
Forethought Support
Deploys AI agents to automatically resolve customer support tickets across chat, email, and voice channels.
Also: Agents, Chat assistantMore widely used
8k
Active
Contact sales
2017
#10
Intercom Support
Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.
Also: Agents, AnalyticsMore widely used
71.3k
Active
From $19/user/mo
2011

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How this list is made: the words Muninx is described with (what it does, for whom, what it is used for) are matched against every tool in the Atlas. A tool on the same shelf, or doing the same kind of work, counts for a little more. Nothing here is paid for.