Hiver AI alternatives
Tools that do what Hiver AI does, found by what they say they do rather than by shelf. Among the equally alike, the most used come first. Each line says how it differs from Hiver AI.
Read 2026-10-16 · Hiver AI itself: Free plan · From $25/user/mo
With a free plan or free to use: Zendesk, Front, SparrowDesk, Intercom, Wize AI Agent, Gorgias.
- #1
ZendeskSupport
Manages and resolves customer inquiries across multiple channels with automated agents and support tools.
More widely usedAround longer, since 2007
5.3MFree plan2007 - #2
FrontSupport
Coordinates customer support across teams and channels with AI assistance for complex requests.
Also: Analytics
79.2kActiveFrom $25/user/mo2013 - #3
SparrowDeskSupport
AI agent answers customer support tickets across email, chat, and messaging channels automatically.
Cheaper
2.8kActiveFrom $16/user/mo - #4
IntercomSupport
Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.
CheaperAlso: Analytics
71.3kActiveFrom $19/user/mo2011 - #5
ForethoughtSupport
Deploys AI agents to automatically resolve customer support tickets across chat, email, and voice channels.
Also: Chat assistantMore widely used
8kActiveContact sales2017 - #6
KustomerSupport
Manages customer service interactions across channels with AI agents and human support tools.
Newer, since 2015
9.3kActiveContact sales2015 - #7
Wize AI AgentSupport
Handles customer conversations across channels using AI agents, live chat, chatbots, and ticketing.
Also: Chat assistantNewer, since 2016
51.3kActiveFrom $14.99/mo2016 - #8
FiniSupport
Resolves customer support tickets across voice, chat, and email before reaching humans.
Also: VoiceNewer, since 2022
1.2kActiveFrom $0.49 per use2022 - #9
GorgiasSupport
Unifies customer support conversations across channels with AI agents that automate routine tickets and drive revenue for ecommerce brands.
More widely usedNewer, since 2015
21kActiveFrom $40/mo2015 - #10
DecagonSupport
Builds and operates AI agents for customer support across voice, chat, and email channels.
Also: VoiceMore widely used
62.1kActiveContact sales
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How this list is made: the words Hiver AI is described with (what it does, for whom, what it is used for) are matched against every tool in the Atlas. A tool on the same shelf, or doing the same kind of work, counts for a little more. Nothing here is paid for.