
Mailly alternatives
Tools that do what Mailly does, found by what they say they do rather than by shelf. Among the equally alike, the most used come first. Each line says how it differs from Mailly.
Read 2026-11-02 · Mailly itself: From $20/mo
With a free plan or free to use: Zendesk, e2a, EZ Texting.
- #1

ZendeskSupport
Manages and resolves customer inquiries across multiple channels with automated agents and support tools.
Also: Workflow automationMore widely used
5.3MActiveFree plan2007 - #2

e2aDeveloper toolsMCP · sign-in
Sends transactional email over HTTP or SDKs and gives AI agents two-way inboxes with threading, webhooks, and human approval of outbound messages.
Open sourceCheaper
1ActiveOpen source - #3

EZ TextingSupportMCP · sign-in
Sends bulk and two-way text messages, runs drag-and-drop text workflows, and takes payments and donations through SMS links.
Costs moreAlso: Workflow automation
50.3kActiveFrom $25/mo2004 - #4

Hiver AISupport
Turns shared Gmail and Outlook inboxes into a helpdesk with ticket assignment, statuses, SLAs, internal notes and reporting, plus chat and voice channels.
Also: Agents, Workflow automationMore widely used
50.1kActiveFrom $35/user/mo2011 - #5

Text, Inc.SupportMCP · sign-in
AI agent handles customer conversations, recommends products, and qualifies leads for sales and support teams.
Also: AgentsMore widely used
80.5kActiveFrom $19/user/mo2011 - #6

IntercomSupportMCP · sign-in
Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.
Also: Agents, AnalyticsMore widely used
71.3kActiveFrom $19/user/mo2011 - #7

FrontSupport
Puts email, chat, SMS and social messages into shared team inboxes with assignment, internal comments, rules and SLA reporting.
Also: Workflow automation, AnalyticsMore widely used
79.2kActiveFrom $25/user/mo2013 - #8

PylonSupport
Turns customer messages in shared Slack and Teams channels, email and chat into support tickets, with routing, SLAs, a knowledge base and account views.
Also: Agents, Workflow automationMore widely used
44kActiveFrom $89/user/mo - #9

GorgiasSupportMCP · open
Runs a helpdesk for ecommerce stores that pulls Shopify order data into tickets from email, chat, SMS and social, with automated replies.
Also: Agents, Workflow automationOwn MCP server
21kActiveFrom $0.90 per use2015 - #10

InfobipSupportMCP · sign-in
Routes business messages over SMS, RCS, WhatsApp, email and voice through APIs, with AI chatbot builders on top.
More widely used
74.3kActiveFrom ≈ $128/mo2006
← Mailly: the full cardAll Support tools →
How this list is made: the words Mailly is described with (what it does, for whom, what it is used for) are matched against every tool in the Atlas. A tool on the same shelf, or doing the same kind of work, counts for a little more. Nothing here is paid for.
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