AI customer support tools that state SOC 2

Figure and bar: visits/mo, estimate · year: online since

1. #3M

   Missive

   Enables teams to collaborate on shared email inboxes, turn messages into tasks, and coordinate work without leaving email.

   120k
   Active
   From $14/user/mo
2. #9I

   Intercom

   Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.

   71.3k
   Active
   From $19/user/mo
   2011
3. #12E

   EZ TextingMCP · sign-in

   Sends bulk and two-way text messages, runs drag-and-drop text workflows, and takes payments and donations through SMS links.

   50.3k
   Active
   From $25/mo
   2004
4. #13H

   Hiver AI

   Turns shared Gmail and Outlook inboxes into a helpdesk with ticket assignment, statuses, SLAs, internal notes and reporting, plus chat and voice channels.

   50.1k
   Active
   From $35/user/mo
   2011
5. #14A

   Assembled

   Forecasts support contact volume and builds agent schedules, tracking adherence and staffing across in-house teams, outsourced vendors and AI agents.

   48.6k
   Active
   From $25/mo
   2020
6. #15P

   Pylon

   Turns customer messages in shared Slack and Teams channels, email and chat into support tickets, with routing, SLAs, a knowledge base and account views.

   44k
   Active
   Contact sales
7. #16H

   HelpScout AI

   Runs a shared inbox for support email, chat and social messages, with a help center, customer profiles and reporting.

   41.5k
   Active
   From $25/user/mo
   2011
8. #17Y

   YourGPT

   Builds autonomous agents that answer support and sales queries, take actions, and escalate to humans.

   34.1k
   Active
   From $39/mo
9. #21S

   SiteGPTMCP · open

   Embeds a chatbot on a website, trained on the site's pages and files, that answers visitor questions and collects leads.

   25.6k
   Active
   From $39/mo
   2023
10. #23G

    Gorgias

    Runs a helpdesk for ecommerce stores that pulls Shopify order data into tickets from email, chat, SMS and social, with automated replies.

    21k
    Active
    From $0.90 per use
    2015
11. #24S

    Siit

    Runs an IT and HR service desk inside Slack and Microsoft Teams that routes employee requests, automates access changes and tracks assets.

    20.2k
    Active
    From $23/user/mo
    2021
12. #25C

    ChatbaseMCP · sign-in

    Builds chat agents trained on a company's documents and deploys them on websites, email, phone and messaging apps for support and sales.

    20.2k
    Active
    From $32/mo
    2023
13. #27H

    Helply

    Deploys AI agents to investigate, resolve, and handle customer support tickets autonomously across channels.

    12.5k
    Active
    From $0.50 per use
14. #30F

    Forethought

    Deploys AI agents to automatically resolve customer support tickets across chat, email, and voice channels.

    8k
    Active
    Contact sales
    2017
15. #35B

    BirdMCP · sign-in

    Sends email, SMS, WhatsApp and voice messages through APIs, with delivery webhooks, idempotent retries and sandbox testing.

    5.7k
    Active
    From $15/mo
    2011
16. #38S

    SentiSum GenAI

    Tags support tickets, chats, calls and reviews by topic and sentiment, linking recurring issues to their root causes and revenue impact.

    5.4k
    Active
    From $100,000/yr
    2021
17. #39O

    Observe.AI

    Deploys AI agents to handle customer support calls and chats, guide live agents in real time, and analyze interactions for coaching.

    5.3k
    Active
    Contact sales
    2017
18. #40C

    CustomGPT.ai

    Builds chatbots that answer from your uploaded documents and websites with source citations, embeddable on sites or used internally.

    5k
    Active
    From $89/mo
    2023
19. #41P

    Planhat

    Tracks B2B customer accounts with health scores, usage data, renewals and interaction history, so customer success and account teams can manage retention.

    3.8k
    Active
    Contact sales
20. #44P

    Parloa

    Manages AI agents handling customer conversations across contact centers in multiple languages and channels.

    2.7k
    Active
    Contact sales
21. #46F

    Ferndesk

    Keeps help center articles current by checking them against your product and drafting fixes automatically.

    2.6k
    Active
    From $149/mo
22. #47Z

    Zowie X

    Routes and resolves customer service requests through deterministic AI agents across voice, chat, and email channels.

    1.9k
    Active
23. #48M

    Maven AGI

    Builds AI agents that handle customer service conversations across voice, chat, and ticketing systems while maintaining data security.

    1.3k
    Active
    2023
24. #49F

    Fini

    Resolves customer support tickets across voice, chat, and email before reaching humans.

    1.2k
    Active
    From $0.49 per use
    2022
25. #50S

    SiteSpeakAI

    Deploys an AI agent on websites to answer customer questions, capture leads, and perform actions like booking meetings.

    919
    Active
    From $29/mo
26. #52C

    CivicMCP · sign-in

    Scores site visitors against your ideal customer profile and fires follow-up plays to Slack, HubSpot and webhooks.

    818
    Active
    From $49/mo
    2015
27. #59Z

    Zaro

    Reads business files and conversations to answer questions with live context and source citations.

    596
    Active
28. #63E

    Enjo

    Resolves customer support requests autonomously using your knowledge base and systems, escalating cases that need human judgment.

    496
    Active
    From $95/mo
29. #66Y

    Yuma AI

    Automates customer support, sales, and social media responses for ecommerce using AI agents that resolve tickets and handle transactions.

    476
    Active
    From $14,400/yr
    2022
30. #72O

    Oversai

    Automatically scores customer interactions for quality and compliance, analyzes sentiment and customer needs across conversations.

    336
    Active
    From $500/mo
31. #74R

    RippitMCP · sign-in

    Runs AI agents over helpdesk, call and chat transcripts to flag churn risk, support gaps and product themes.

    300
    Active
    From $185/mo
32. #86B

    BackEngine MCP

    Governs access to customer data for enterprise AI systems, controlling what information AI models can see and use.

    167
    Active
    Free plan
33. #93A

    Agnost AI

    Analyzes conversations with AI agents to identify failures, user frustration, and hallucinations with linked traces.

    121
    Active
    From $49/mo
34. #109A

    AIGROWMCP · open

    Asks ChatGPT, Claude, Gemini and Grok your customers' questions on a schedule and reports which businesses each one names.

    60
    Active
    From $29/mo
    2025
35. #111C

    Chatbix AI

    Deploys AI chatbots across websites and messaging platforms to automatically resolve customer support queries.

    52
    Maintained
    From ≈ $106/mo
    2024
36. #118G

    Gleap

    Four AI agents that answer customer support tickets, investigate bugs, write fixes as pull requests, and rank feature requests.

    38
    Active
    From $35/mo
    2020
37. #125F

    Fastn UCL Beta Launch

    Embeds customer integrations into SaaS products, handling authentication, data mapping, monitoring and syncing across connected systems.

    31
    Active
    From $500/mo
    2023
38. #130K

    Kipps.AI Voice Agent

    Deploys voice and chat agents that handle customer conversations, qualify leads, and book appointments.

    29
    Active
    From $27.78/mo
    2024
39. #141P

    Peach

    Manages WhatsApp conversations with AI agents that qualify leads, answer questions, and escalate to humans when needed.

    21
    Active
    From $69/mo
40. #145A

    Ansview

    Aggregates customer reviews across platforms and scores reputation against competitors to guide local businesses toward recommendations.

    17
    Active
    From $39/mo
    2026
41. #177C

    Communicate

    Answers customer support questions from your help articles and escalates complex issues to your team.

    7
    Active
    From $19/mo
42. #186M

    Multi-Agent AI for BFSI Support

    Deploys AI agents to resolve customer support tickets autonomously across banking, retail, and SaaS platforms.

    4
    From $0.05 per use
43. #198L

    LeaderCoreAI

    Provides AI-simulated leadership conversations for managers to practice difficult feedback, delegation, and conflict resolution with instant coaching feedback.

    3
    Active
    From ≈ $112/user/mo
    2020
44. #208A

    AssistantLabs

    Builds AI agents that answer customer questions, handle bookings, and process sales across WhatsApp, Instagram, and web.

    3
    Active
    From $129/mo
45. #213D

    Dhanur AI

    Builds AI agents that answer customer questions from uploaded policies and qualify sales leads across website chat, email and connected apps.

    2
    Active
    Pay per use
46. #249M

    Metricsense

    Reads customer conversations and surfaces specific moments where issues occurred, scored against documented compliance rules.

    1
    Active
47. #259W

    WeezIQ

    Deploys a chatbot trained on your website content to answer visitor questions and qualify leads 24/7.

    1
    Active
    From $29/mo
48. #289L

    Lemchat

    Trains a chatbot on your content to answer customer questions across 95 languages without hallucination.

    50 linking domains
    Active