AI customer support tools with a free plan
The INITE Atlas lists 230. By use, the list opens with Zendesk, Text, Inc., Wize AI Agent, EZ Texting and HelpScout AI.
The pricing page names a free plan, the product is free, or it is open source. Read off the vendor's own page, with the date.
Where each one says so
Ranked by use
Figure and bar: visits/mo, estimate · year: online since
- #1

Zendesk
Manages and resolves customer inquiries across multiple channels with automated agents and support tools.
5.3MActiveFree plan2007 - #6

Text, Inc.
AI agent handles customer conversations, recommends products, and qualifies leads for sales and support teams.
80.5kActiveFrom $19/user/mo2011 - #11

Wize AI Agent
Handles customer conversations across channels using AI agents, live chat, chatbots, and ticketing.
51.3kActiveFrom $14.99/mo2016 - #12

EZ TextingMCP · sign-in
Sends bulk and two-way text messages, runs drag-and-drop text workflows, and takes payments and donations through SMS links.
50.3kActiveFrom $25/mo2004 - #16

HelpScout AI
Runs a shared inbox for support email, chat and social messages, with a help center, customer profiles and reporting.
41.5kActiveFrom $25/user/mo2011 - #17

YourGPT
Builds autonomous agents that answer support and sales queries, take actions, and escalate to humans.
34.1kActiveFrom $39/mo - #19

Tars
Deploys AI agents across channels to handle customer support and sales conversations with full context.
28.4kActiveFrom $499/mo2015 - #26

DocsBot
Builds chatbots trained on your documentation and websites that answer customer and employee questions and can trigger actions in business tools.
15.8kActiveFrom $49/mo - #27

Helply
Deploys AI agents to investigate, resolve, and handle customer support tickets autonomously across channels.
12.5kActiveFrom $0.50 per use - #31

Kommunicate
Automates customer support with AI agents that recognize when to escalate to humans.
7.9kActiveFrom $40/mo2020 - #32

FeedbackRobotMCP · sign-in
Monitors customer reviews across multiple platforms and automatically sends empathetic responses to negative feedback.
7.2kActiveFrom $99/mo - #35

BirdMCP · sign-in
Sends email, SMS, WhatsApp and voice messages through APIs, with delivery webhooks, idempotent retries and sandbox testing.
5.7kActiveFrom $15/mo2011 - #40

CustomGPT.ai
Builds chatbots that answer from your uploaded documents and websites with source citations, embeddable on sites or used internally.
5kActiveFrom $89/mo2023 - #43

SparrowDesk
AI agent answers customer support tickets across email, chat, and messaging channels automatically.
2.8kActiveFrom $16/user/mo - #46

Ferndesk
Keeps help center articles current by checking them against your product and drafting fixes automatically.
2.6kActiveFrom $149/mo - #50

SiteSpeakAI
Deploys an AI agent on websites to answer customer questions, capture leads, and perform actions like booking meetings.
919ActiveFrom $29/mo - #51

Eventship
Runs event registration, ticketing, check-in and attendee follow-up, syncing every guest to a CRM after the event.
874From $59/mo - #53

Sign Customiser
Lets customers design custom signs with AI, generates production-ready files, and automates quotes and orders.
811ActiveFrom $23.20/mo - #54

Priceagent
Analyzes customer willingness to pay to optimize product pricing and revenue.
800ActiveFrom $999/mo - #58

VocciMCP · sign-in
A wearable ring that records conversations offline, transcribes them, and writes summaries and action items for your apps and AI agents.
599ActiveFrom $15.99/mo - #60

ReviewSense AI
Aggregates customer reviews from multiple platforms and generates AI responses in 50+ languages.
591ActiveFrom $11.25/mo - #61

BetterFeedback
Conducts follow-up interviews after checkout to reveal why customers purchased and what almost stopped them.
546MaintainedFrom $17/mo2023 - #62

PaperChat
Answers customer questions by looking up live product and order data, then hands conversations to your team when needed.
526ActiveFrom $35/mo - #63

Enjo
Resolves customer support requests autonomously using your knowledge base and systems, escalating cases that need human judgment.
496ActiveFrom $95/mo - #67

AeroChat
Handles customer support inquiries across channels, syncs Shopify store data, and recommends products automatically.
449ActiveFrom $49/mo - #70

Happ AI Assistant
Answers customer calls and messages across channels, books appointments, and updates CRM records.
388ActiveFrom $0.02 per use - #71

Startup IgnitionMCP · sign-in
AI tools that help founders test business models and simulate customer conversations, plus a founder bootcamp and pre-seed fund.
360From $9.99/mo2015 - #76

Respondo
AI agent handles customer support across email, chat, and messaging channels, escalating to humans when needed.
283ActiveFrom $79/mo - #78

5app
Measures leadership behaviors in workplace conversations and provides targeted coaching to improve manager effectiveness.
249ActiveFree plan2011 - #80

ChatterMate
Hosts a customer support chatbot that answers from your docs and routes conversations to humans.
202ActiveFrom $19/user/mo - #83

TWT
Integrates ticketing, chat, audio, video, and remote assistance for customer support teams.
191MaintainedFrom $6.90/user/mo2015 - #84

TvoyBot
Creates chatbots from text descriptions that handle customer inquiries, bookings, and support routing.
191ActiveFrom $9/mo - #85

Usereviews.io
Collects customer reviews from multiple platforms and uses AI to surface bugs, feature requests, churn signals, and advocates for action.
191ActiveFrom $49/mo - #86

BackEngine MCP
Governs access to customer data for enterprise AI systems, controlling what information AI models can see and use.
167ActiveFree plan - #87

Sentor
Clusters customer reviews by topic and sentiment to identify operational priorities.
163ActiveFrom ≈ $21/mo2024 - #88

Falkon Chat
Provides AI-assisted live chat with human handoff, encryption, and compliance controls for regulated industries.
143ActiveFrom $8.25/user/mo - #89

BuiltABot
Builds AI chatbots trained on your content to answer customer questions, book appointments, and escalate to humans.
133ActiveFree plan2024 - #90

AI CHAT IMPORTER
Imports and locally searches archived conversations from ChatGPT, Claude, Deepseek, and Grok.
128ActiveFrom ≈ $39 once2024 - #92

Reply Champion
Generates and manages AI-drafted replies to Google reviews with approval workflows for small businesses.
123ActiveFrom $10/mo - #93

Agnost AI
Analyzes conversations with AI agents to identify failures, user frustration, and hallucinations with linked traces.
121ActiveFrom $49/mo - #95

BlogBowl
Launches and manages blogs, changelogs, and help centers with built-in newsletters and analytics.
114MaintainedFrom $19/mo - #96

LEADSORBIT
Manages leads and customer interactions through chat, email, SMS, and phone, with automated appointment booking and follow-ups.
106ActiveFrom $99/mo2024 - #98

waplify.io
Sends WhatsApp broadcasts, automates customer conversations with chatbots, and manages contacts for businesses.
103ActiveFrom $19/mo - #99

GetMyAI
Deploys conversational AI agents for customer support, sales, and ecommerce across websites and messaging platforms.
99ActiveFree plan - #100

Pluno AI
Resolves complex B2B support tickets by learning from past tickets and escalating with full context when uncertain.
84ActiveFrom ≈ $955/mo2021 - #102

SureSMSMCP · sign-in
Sends and receives SMS messages through a web platform and API, connecting to CRM, booking and point-of-sale systems.
75Active - #103

Mixdesk
Handles customer conversations across messaging channels, routes leads, and resolves routine inquiries with handoff to human agents.
73ActiveFrom $49/mo2014 - #109

AIGROWMCP · open
Asks ChatGPT, Claude, Gemini and Grok your customers' questions on a schedule and reports which businesses each one names.
60ActiveFrom $29/mo2025
How we read a tool
No votes, no reviews, no vendor claims. Every week a crawler reads each tool's own site and a few public registries, and the words on the card are bands over what it read.
- Use: visits to the site (estimated), installs from npm and PyPI, presence in Chrome's usage report.
- Activity: the newest release on GitHub, npm or PyPI; the newest dated page on the site; open roles on a public jobs board.
- Price: the vendor's own pricing page, read with the date. A figure is printed only when it is on that page.
- The line and the use cases are written by us from the homepage, one tool at a time, and refused when they repeat the vendor's marketing.
How AI assistants read each site — the reading vendors ask us about — is on each tool's own visibility page.
How we read every tool → · By INITE Atlas Desk
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