Support

Figure and bar: visits/mo, estimate · year: online since

1. #1Z

   Zendesk

   Manages and resolves customer inquiries across multiple channels with automated agents and support tools.

   5.3M
   Active
   Free plan
   2007
2. #2B

   BMC Helix Copilot

   Manages enterprise IT services, operations and batch workloads: Helix service desk and operations tools, Control-M job scheduling and mainframe management.

   185k
   Active
   Contact sales
   1980
3. #3M

   Missive

   Enables teams to collaborate on shared email inboxes, turn messages into tasks, and coordinate work without leaving email.

   120k
   Active
   From $14/user/mo
4. #4F

   Freshworks

   Sells helpdesk, IT service management and CRM software: Freshdesk for customer tickets, Freshservice for IT requests and assets, Freshsales for deals.

   109k
   Active
5. #5S

   SysAid

   Runs an IT service desk with ticketing, incident and change management, a self-service portal and IT asset inventory.

   90.7k
   Active
   From $89/user/mo
   2002
6. #6T

   Text, Inc.MCP · sign-in

   AI agent handles customer conversations, recommends products, and qualifies leads for sales and support teams.

   80.5k
   Active
   From $19/user/mo
   2011
7. #7F

   Front

   Puts email, chat, SMS and social messages into shared team inboxes with assignment, internal comments, rules and SLA reporting.

   79.2k
   Active
   From $25/user/mo
   2013
8. #8I

   InfobipMCP · sign-in

   Routes business messages over SMS, RCS, WhatsApp, email and voice through APIs, with AI chatbot builders on top.

   74.3k
   Active
   From ≈ $129/mo
   2006
9. #9I

   IntercomMCP · sign-in

   Helpdesk and AI agent that handles customer support conversations across email, chat, phone, and other channels.

   71.3k
   Active
   From $19/user/mo
   2011
10. #10D

    Decagon

    Builds and operates AI agents for customer support across voice, chat, and email channels.

    62.1k
    Active
    Contact sales
11. #11W

    Wize AI Agent

    Handles customer conversations across channels using AI agents, live chat, chatbots, and ticketing.

    51.3k
    Active
    From $14.99/mo
    2016
12. #12E

    EZ TextingMCP · sign-in

    Sends bulk and two-way text messages, runs drag-and-drop text workflows, and takes payments and donations through SMS links.

    50.3k
    Active
    From $25/mo
    2004
13. #13H

    Hiver AI

    Turns shared Gmail and Outlook inboxes into a helpdesk with ticket assignment, statuses, SLAs, internal notes and reporting, plus chat and voice channels.

    50.1k
    Active
    From $35/user/mo
    2011
14. #14A

    Assembled

    Forecasts support contact volume and builds agent schedules, tracking adherence and staffing across in-house teams, outsourced vendors and AI agents.

    48.6k
    Active
    From $25/mo
    2020
15. #15S

    SyncroMCP · sign-in

    Monitors client endpoints, patches and scripts them, and runs ticketing, billing and invoicing for managed service providers.

    47k
    Active
    From $129/user/mo
16. #16P

    Pylon

    Turns customer messages in shared Slack and Teams channels, email and chat into support tickets, with routing, SLAs, a knowledge base and account views.

    44k
    Active
    From $89/user/mo
17. #17H

    HelpScout AI

    Runs a shared inbox for support email, chat and social messages, with a help center, customer profiles and reporting.

    41.5k
    Active
    From $25/user/mo
    2011
18. #18Y

    YourGPT

    Builds autonomous agents that answer support and sales queries, take actions, and escalate to humans.

    34.1k
    Active
    From $39/mo
19. #19R

    Respond.ioMCP · sign-in

    Unifies customer conversations from WhatsApp, Instagram, Facebook, and TikTok in a shared inbox with AI agents.

    30.5k
    Active
    From $12/user/mo
    2017
20. #20T

    Tars

    Deploys AI agents across channels to handle customer support and sales conversations with full context.

    28.4k
    Active
    From $499/mo
    2015
21. #21A

    Ada

    Answers customer support conversations across chat, email and voice with an AI agent and hands them to human agents when needed.

    26.7k
22. #22S

    SiteGPTMCP · open

    Embeds a chatbot on a website, trained on the site's pages and files, that answers visitor questions and collects leads.

    25.6k
    Active
    From $39/mo
    2023
23. #23G

    GuruSupMCP · sign-in

    Runs AI agents that answer customer messages across chat, email, WhatsApp and voice, and read and write helpdesk and CRM systems.

    21.4k
    Active
    2023
24. #24G

    GorgiasMCP · open

    Runs a helpdesk for ecommerce stores that pulls Shopify order data into tickets from email, chat, SMS and social, with automated replies.

    21k
    Active
    From $0.90 per use
    2015
25. #25S

    SiitMCP · sign-in

    Runs an IT and HR service desk inside Slack and Microsoft Teams that routes employee requests, automates access changes and tracks assets.

    20.2k
    Active
    From $23/user/mo
    2021
26. #26C

    ChatbaseMCP · sign-in

    Builds chat agents trained on a company's documents and deploys them on websites, email, phone and messaging apps for support and sales.

    20.2k
    Active
    From $32/mo
    2023
27. #27D

    DocsBotMCP · sign-in

    Builds chatbots trained on your documentation and websites that answer customer and employee questions and can trigger actions in business tools.

    15.8k
    Active
    From $49/mo
28. #28H

    Helply

    Deploys AI agents to investigate, resolve, and handle customer support tickets autonomously across channels.

    12.5k
    Active
    From $49/mo
29. #29S

    Sierra

    Runs customer service agents for brands that answer and resolve customer conversations across chat, SMS, email and phone.

    11.9k
    Active
    2023
30. #30K

    Kustomer

    Manages customer service interactions across channels with AI agents and human support tools.

    9.3k
    Active
    2015
31. #31F

    Forethought

    Deploys AI agents to automatically resolve customer support tickets across chat, email, and voice channels.

    8k
    Active
    Contact sales
    2017
32. #32K

    Kommunicate

    Automates customer support with AI agents that recognize when to escalate to humans.

    7.9k
    Active
    From $34/mo
    2020
33. #33F

    FeedbackRobotMCP · sign-in

    Monitors customer reviews across multiple platforms and automatically sends empathetic responses to negative feedback.

    7.2k
    Active
    From $99/mo
34. #34E

    Exotel

    Provides voice and messaging APIs, AI agents, and contact center platform for customer support and engagement.

    6.1k
    Active
    Contact sales
    2011
35. #35B

    BirdMCP · sign-in

    Sends email, SMS, WhatsApp and voice messages through APIs, with delivery webhooks, idempotent retries and sandbox testing.

    5.7k
    Active
    From $15/mo
    2011
36. #36A

    Aisera

    Deploys AI agents to automate support tickets, resolve IT issues, and execute workflows across enterprise departments.

    5.6k
    Active
37. #37C

    Cresta

    Deploys AI agents to handle customer conversations and provides real-time guidance to human agents.

    5.4k
    Active
    2017
38. #38S

    SentiSum GenAI

    Tags support tickets, chats, calls and reviews by topic and sentiment, linking recurring issues to their root causes and revenue impact.

    5.4k
    Active
    Contact sales
    2021
39. #39O

    Observe.AI

    Deploys AI agents to handle customer support calls and chats, guide live agents in real time, and analyze interactions for coaching.

    5.3k
    Active
    Contact sales
    2017
40. #40C

    CustomGPT.ai

    Builds chatbots that answer from your uploaded documents and websites with source citations, embeddable on sites or used internally.

    5k
    Active
    From $89/mo
    2023
41. #41E

    EventifyMCP · sign-in

    Runs in-person, hybrid and virtual events, handling registration, ticketing, badge printing, check-in, attendee matchmaking and event analytics.

    4.2k
    Active
    Contact sales
42. #42P

    PallyMCP · sign-in

    Reads your iMessage, WhatsApp and email, tracks what you owe people, then books, chases and replies from its own number.

    3.8k
    Active
    From $1,000/mo
43. #43P

    Planhat

    Tracks B2B customer accounts with health scores, usage data, renewals and interaction history, so customer success and account teams can manage retention.

    3.8k
    Active
    Contact sales
44. #44G

    Green-APIMCP · open

    Sends and receives WhatsApp, Telegram and MAX messages through a messaging gateway API with language SDKs for file sending and status checks.

    3.7k
    Active
45. #45S

    SparrowDeskMCP · sign-in

    AI agent answers customer support tickets across email, chat, and messaging channels automatically.

    2.8k
    Active
    From $16/user/mo
46. #46P

    Parloa

    Manages AI agents handling customer conversations across contact centers in multiple languages and channels.

    2.7k
    Active
    Contact sales
47. #47T

    Typewise Nova

    Resolves customer service requests across email, chat, and social by looking up information, applying policies, and routing complex cases to humans.

    2.7k
    Active
    From $99/mo
    2019
48. #48F

    Ferndesk

    Keeps help center articles current by checking them against your product and drafting fixes automatically.

    2.6k
    Active
    From $149/mo